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FeaturedVerifiedFlooring Contractors in Mount Pleasant, South Carolina

Flooring Factory

Featured in Mount Pleasant Today 4.80 (48 reviews)(843) 920-5574

Flooring Factory's Mount Pleasant location pairs a flooring showroom with an 8,000-square-foot design center for cabinetry, countertops, tile, showers and remodeling materials. Founded by Livia Sousa and Johny Silva, the family-owned company grew from installation work into a one-stop shop for homeowners in 2017. Its team works with homeowners and trade professionals, offering in-house installation and project support through completion.

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Business Highlights
  • The company lists Home Builders Association of the Lowcountry Prism Awards for Customer Service in 2024 and 2025 and Retail Showroom in 2023.
  • The company cites Post and Courier's 2024 Charleston Choice Flooring & Carpet Showroom recognition.
Service Area

Mount Pleasant, South Carolina and surrounding Charleston-area neighborhoods. Visit the showroom at 1119 Johnnie Dodds Blvd, Mt Pleasant, SC 29464.

Featured on ProsGrade. Flooring Factory is one of 7 flooring contractors ProsGrade lists in Mount Pleasant, South Carolina.

Listing details

4 services listed, including Flooring installation, Hardwood refinishing and flooring repair and Kitchen and bathroom remodeling. Open weekdays, closed on weekends. Rated 4.8 from 48 reviews.

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  • Public contact information
  • Published local profile

How This Business Compares

How Flooring Factory compares with the other 6 flooring contractors on ProsGrade in Mount Pleasant, using public Google ratings and review counts.

  • Ranks in the top half of the 7 Mount Pleasant flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.7 average of other Mount Pleasant flooring contractors on ProsGrade.
  • One of 5 Mount Pleasant flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

4 services
  • Flooring installationHardwood, luxury vinyl plank, luxury vinyl tile, laminate, tile and carpet.
  • Hardwood refinishing and flooring repairSanding and refinishing existing hardwood floors, plus flooring repairs and resurfacing.
  • Kitchen and bathroom remodelingCabinetry, countertops, backsplashes, showers, tile, vanities and flooring.
  • Shop-at-home flooring appointmentsFlooring samples can be brought to a customer's home for selection.

Reviews

What customers say

Customers praise knowledgeable guidance, professional installation and smooth coordination. One homeowner says the team supported an out-of-state renovation through remote communication; another says new engineered hardwood was matched to the existing floors.

Customer Reviews

KATHY TREADWAY

Flooring Factory in Mount Pleasant was fabulous to work with. All employees were extremely knowledgeable regarding all types of floors, quick to get an estimate with a timely and professional installation. They went above and beyond with efficiency to please with no pressure to purchase. Loving my new Palladio "Beach" flooring throughout my house! Thanks again guys for all your patience and help!
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Steve Constantin

Bryan and team from the Flooring Factory did a wonderful job. They were prompt and responsive on the estimate, the selection of colors and design and installation. Our new walkway is a work of craftsmanship. Wish I could include a photo.

Allyn Albers

As first-time homebuyers new to the area and currently living out of state while we renovate our 1960s home, we could not have asked for a better experience than working with Flooring Factory. They were incredibly accommodating and made the entire process easy, even though much of our communication had to happen remotely or through a family member. It was never a problem for them, and they made us feel confident and supported every step of the way. From the initial consultation to handling change orders, everything was smooth, professional, and enjoyable. We hired them to refinish and install our original hardwood floors, and the results are absolutely stunning. The quality and attention to detail make it worth every penny. Bryan was knowledgeable and patient during the consultation, helping us understand our options and feel at ease. Monica was fantastic at coordinating everything, handling the schedule, answering our questions, and making sure we were kept in the loop. Vandar was wonderful, making sure the installation was flawless and that we were happy with every detail. The photos attached show the floors before the quarter-round and trim were installed by their team. We’re so grateful to have found such a trustworthy, hardworking company. If you are looking for a team that delivers beautiful craftsmanship and outstanding customer service, Flooring Factory is the one to call. We’ll absolutely use them again for future projects. A true 10 out of 10 experience!
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Frequently Asked Questions

How does a shop-at-home appointment work?

Customers submit a request, have an initial phone consultation and confirm an appointment; Flooring Factory then brings samples to the home.

Can customers buy materials without installation?

Yes. Material-only purchases are available for customers who already have an installer or plan to complete the work themselves.

What determines the installation timeline?

It depends on project size and material availability, and the team provides an estimated timeline before work begins.

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