Neighborhood flooring store offering carpet, luxury vinyl, laminate, hardwood, and tile with straightforward guidance, special orders, and installer referrals Serving homeowners across Mount Vernon, Washington.
Clear product guidance, practical pricing options, and help coordinating the pieces that make a flooring project run smoothly. Customers can compare materials side-by-side, confirm availability, and get referred to installers when needed Local experience that helps homeowners across Mount Vernon, Washington compare a more region-aware provider.
Serving Burlington, Mount Vernon, Washington, Sedro-Woolley, Anacortes, and nearby Skagit County communities.
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Product selection support, quotes and material takeoffs, special orders, delivery coordination, installation referrals, and accessory matching (transitions, trim, underlayment, adhesives).
Reviews often mention helpful, knowledgeable staff and low-pressure guidance, with several noting good outcomes on carpet and vinyl plank projects and satisfaction with installer referrals. Customers appreciate reasonable pricing and the ability to source multiple materials in one stop. A smaller number of reviews cite communication or scheduling delays, including follow-up and stock checks. Overall sentiment trends positive with room to improve responsiveness during busy periods.
My parents had good things to say so I tried it and a month later no measurements done. Was sent home with a sample and it worked and said let’s go with it. Rose checked to see if it was in stock and it wasn’t another week wasted. She was going to call me back this week and now I am a month into it and nothing. Went to the competitor good prices carpet measured in 2 days and ordered she be installed before ever getting a call back. Terrible customer service!!!!
Over the past 2 plus years I've had several transactions with the Flooring outlet. They've provided luxury vinyl flooring for 2 jobs, engineered hardwood for another, as well as tile, carpet and Formica countertops. The products are good, the prices reasonable and the customer service excellent. The staff that I've dealt with are all knowledgeable and helpful and they will recommend another business if they can't help (granite counters). A last comment: their counter laminate installer, Richard is the BEST!
Great customer service on both matching tile and carpet purchase. Thank you Kathleen. We really liked that there was not pressure to make an immediate decision. The carpet installation by Todd was phenomenal. We could nor be happier with our purchase.
We knew what product we wanted installed for our new kitchen floor. We had gotten a bid from another company that was slightly less expensive, but what sold us on going with the Flooring Outlet was the knowledge and expertise that our consultant had. We weren't disappointed. The installers came out today. They were friendly, knew what they were doing and got the job done faster than we expected. The floor looks beautiful!
I went to every flooring company in the valley and didn't like any of them. But when I walked into Flooring Outlet I knew within minutes that these were some helpful, competent professionals! The saleswoman happily went to a lot of trouble to get me what I was looking for. The installer did a fabulous job with my marmoleum in two bathrooms, the kitchen and laundry room. He was not only excellent at his craft, but also an very nice, respectful young man.He started and finished on time.I couldn't be happier with the service I received at Flooring Outlet and I'm recommending them to all my friends!
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