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Floor & Decor
Floor & Decor
Floor & Decor is a hard-surface flooring retailer in Gretna, founded in 2000. Its store offers free design services.
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Business Highlights
- Floor & Decor describes its in-stock tile, wood and stone selection as the broadest.
- Floor & Decor says it sources products directly from manufacturers or quarries worldwide.
Service Area
Gretna.
Active Business Listing
Floor & Decor is one of 11 flooring contractors ProsGrade lists in New Orleans, Louisiana.
Active
Public local listing
Listing details
7 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. 487 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 10 flooring contractors on ProsGrade in New Orleans, using public Google ratings and review counts.
- Has the most Google reviews (487) of the 11 New Orleans flooring contractors on ProsGrade.
Services Covered
7 services- TilePorcelain, ceramic, glass and mosaic options
- StoneMarble, travertine, limestone, basalt and slate
- Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork
- Laminate flooringWaterproof, water-resistant, extra-long plank and heavy-scratch-resistance options
- Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring
- Installation materialsGrout, mortars and thinsets, trims, tools and floor-preparation materials
- Design servicesFree in-store or virtual appointments
Reviews
What customers say
Customers praise the staff as friendly and helpful, and one customer credits Kyle with refining design ideas to fit the budget. One reviewer criticizes service and stock and reports seeing shoppers harassed by masked men.
Customer Reviews
Thad Melson-Jr
The employees all spoke and asked if they could help, the lady was passing me with what I had and showed me a much better deal!! Thanks
Madsen J
I love this store; they always have what I need, and the staff is so friendly. If I can't get it the same day, I get it a few days later. 10/10 would recommend for your tiling, grout and flooring needs.
AM L
Horrible service and horrible stock, such a disappointing shopping experience not to mention having to watch innocent shoppers be harassed by strange groups of masked men. Do not shop here.
Imagine on Paper
This location has the best customer service, every employee was very helpful. Quality products and good prices. Alexis was so friendly and helpful and made our experience more enjoyable.
Nissa Johnson
Had an amazing experience at the Gretna store with Kyle from start to finish. He listened to me about my design ideas and refined them keeping me on budget. Can't say enough good things about him. I love my new bathroom! Thank you Kyle!
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Frequently Asked Questions
What happens during a Floor & Decor design appointment?
Appointments last 60 minutes at a warehouse store or design studio, with project goals, budgets and timelines set during the process.
Who handles Floor & Decor installation?
Floor & Decor partners with Installation Made Easy, which it identifies as a professional floor-installation firm with certified laminate installers.
Can Floor & Decor store an order for later pickup?
It offers up to 7 days of free storage from the purchase date.