Floors by Troy completes flooring and tile projects with steady communication, dependable arrival times, and careful detail work. Projects commonly include vinyl plank, hardwood, laminate, and bathroom tile.
- Clear, responsive communication from estimate to final walkthrough.- Reliable start times and steady progress to meet agreed schedules.- Careful layout, clean cuts, and thorough finishing for a cohesive result.- Respect for the home, with organized work areas and clean-up each day.
Based in Newport News and working across nearby Peninsula communities, including parts of Hampton and York County.
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Services include installation of vinyl plank (LVP/LVT), laminate, and hardwood flooring; tile installation for floors, showers, and backsplashes; carpet removal; subfloor and underlayment preparation; bathroom tile updates and small bathroom remodels; transitions, base/shoe installation, and repair of damaged flooring sections.
Reviews consistently mention quick responses and clear communication before and during projects. Many customers note punctual starts and completion within tight windows, including larger square-footage installs. Workmanship is frequently praised for clean lines, careful tile work, and detailed finishing. Several reviews also mention fair estimates and a tidy jobsite.
Troy did an absolutely outstanding job on my floors. From the very beginning, he was extremely responsive and never left me hanging. Communication was clear and consistent, which made the entire process stress-free. He showed up exactly when he said he would and was professional from start to finish.He worked efficiently without ever cutting corners, and his attention to detail truly shows in the final result. He went above and beyond to make sure everything was done right, and you can tell he takes pride in his work. The transitions are clean, the lines are straight, and the overall finish looks incredible. My floors completely transformed the space, they look amazing!!!If you’re looking for someone who is reliable, very responsive, detail-oriented, and genuinely cares about delivering high-quality work, Troy is your guy. I would absolutely hire him again and highly recommend him to anyone needing flooring done.
10/10 recommend!!! Floors by Troy exceeded our expectations for our new flooring. Troy is very professional, responds to messages and calls quickly, gave an estimate we couldn’t turn down, installs quickly and diligently, is personable, and a perfectionist with his work. Flooring installs and renovations are truly his craft. Our new floors are STUNNING! We plan to use Troy again for future projects!
Just had a bathroom remodeled, Troy went above and beyond expectations with the quality of work and keeping his word with a very tight schedule. Will definitely recommend to friends and family. Pictures of his work speak for themselves.
Floors by Troy did an absolutely wonderful job!! We were working with a pretty tight window of time and Troy was able to help us get the flooring done with time to spare. Even gave up a weekend to help us make it happen. Over 1,000 sq ft of carpet removal and floor installation in less than a week. We are beyond grateful for him and his team!! If you're thinking of getting your floors done, call Troy for a free estimate!!
If you’re seeking top-tier tile work, look no further than Floors by Troy. This local, family-owned business delivers exceptional workmanship, always on time, and with a personable touch that sets them apart from the competition. Whether it’s a residential or commercial project, Troy and his team are equipped to handle it with precision and care.We recently had Troy remodel our customer service entrance, waiting lounge, and customer restroom, and the results were nothing short of spectacular. He installed large tiles, added trim for the floors and ceilings, and even took care of the painting. The attention to detail and the quality of the work are evident, and our customers have been full of compliments. It’s clear we made the right choice by choosing Floors by Troy.Given our positive experience, I fully intend to use Floors by Troy for all my future remodeling projects and wholeheartedly recommend to all my friends and family. If you want a reliable, skilled, and personable tile professional, Troy at Mercury Tile is the way to go.
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