Local flooring contractor providing hardwood refinishing, installation, repairs, and staining for residential and commercial clients. Known for clear communication, fair pricing, and projects completed on schedule Serving homeowners across Norfolk, Virginia.
Customers mention timely estimates, straightforward guidance on floor care and options, and projects completed within stated schedules. Workmanship on refinishing and color selection is frequently highlighted alongside neat cleanup Local experience that helps homeowners across Norfolk, Virginia compare a more region-aware provider.
Serving Norfolk, Virginia and surrounding Hampton Roads communities.
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Services include hardwood sanding and refinishing, new hardwood installation, repairs to damaged boards and stair treads, stain and finish matching, and transitions when replacing tile or other flooring with hardwood.
Reviews consistently mention prompt estimates, on-time arrival, and work completed within the promised window. Homeowners highlight the quality of refinishing, fair pricing, and clear explanations about care and maintenance. Several note tidy cleanup and courteous crews. A few reviews describe successful repairs and wood replacement alongside refinishing.
If you need your hardwood floors refinished, look no further. Stephen Shaffer promptly came out to give me an estimate for refinishing my first floor. He explained how long it would take and what to expect. He and his team showed up on time and got started. They finished when promised. I could not believe how great the floors looked. I am looking forward to working with them again.
Absolutely incredible. This is the first time I write a review on a business which I did not hire to do anything. The owner, Stephen Shaffer, showed up at our house promptly at the appointed hour. He was most knowleable and courteous. My wife and I just assumed our floor needed refinishing or waxing. Mr. Shaffer took one look and told us our floor could not be waxed. He proceeded to explain to us how to clean the floor. He was most cordial and helpful. He took his time to make sure we understood what we needed to do. Basically he gave us a free consultation on how to take care of the floor.To sum up, should I ever require floor repairs or embark on a new construction project, Stephen would undoubtedly be my first point of contact. I wholeheartedly endorse him and encourage others to do the same. Thank you, Mr. Shaffer, and may your business thrive for years to come.
I initially thought my hardwood floors were not salvageable. This company is one of the best I have dealt with in home renovations. Steve was friendly, honest, and made this process super easy. The team was able to get started quickly and had my hardwood floors refinished and stained in a week. The price was extremely reasonable and fair. My hardwood floors look beautiful.
We had JB Courtney refinish all our hard wood plus replaced tile with hardwood in our kitchen, pantry, and closet (back in 2020, sorry for the delayed review). They also fixed a few stair treads that our dog chewed. They did a phenomenal job, very good price, we’re on time and completed everything earlier than expected. I would definitely use them again!
Wow! 5 Star! I am very satisfied with JB Courtney's work. I needed floors refinished in a hurry. They did it in 4 days. They were courteous, timely and cleaned up their mess! I feel the estimate was fair and I really didn't have to do a thing. When the work was done the owner came to approve the job and even changed the air filter. You won't be sorry you chose them. Ann Rowan
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Complimentary evaluation and written scope for refinishing or installation projects.
Sanding, stain, and finish system bundled for qualifying single-level projects.
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