Showroom-based flooring retailer and installer assisting with product education, estimates, ordering, and installation scheduling Serving homeowners across North Little Rock, Arkansas.
A single location to browse materials, discuss product performance, and coordinate installation. Customers highlight attentive guidance during selection and careful installation results Local experience that helps homeowners across North Little Rock, Arkansas compare a more region-aware provider.
North Little Rock, Arkansas and surrounding Little Rock communities.
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Flooring product selection, in-home measurement, and installation for carpet and hard-surface flooring.
Reviews frequently mention helpful, patient guidance in the showroom and consistent follow-up during the decision process. Customers note responsive communication and clear coordination from estimate through install. Installation crews are often praised for professionalism and workmanship. A few comments mention delays tied to product shipment rather than the store.
I want to acknowledge the excellent work that Akels did on my floors. Vincent was fantastic to work with! He was patient, responsive, and knowledgeable. I would highly recommend him to anyone looking for flooring options. The two young men who installed our floors did an outstanding job—truly perfection! I am very pleased with the entire process from start to finish. I highly recommend Akels Carpet One!
My mother loves her new floors. They look great!
Love our new carpet! Michelle helped us select the perfect carpet for our home. The Carpet Layers we so nice and professional. 2nd time using Akels and always satisfied.
I want to thank Vincent from Carpet One . From the time I walked into the store coming out to my home himself and bringing an extra sample lol he must have lots of patience special dealing with a woman and giving her different choices. until the three months it took me to decide if I was going to go with Carpet One Vincent continue to sell me customer service. He checked on me every other week without fail. Tone never changing Ms. Briscoe this is Vincent checking to see how you made a decision yet. Until the day I said yes Vincent, I’m going with you guys. He responded great glad to hear it. When I tell you everything went nice and smooth he told me approximately 3 days and I think he just told me that so I’ll be excited. because it only took them two days the crew that works for him did a great job had timely manner and cleaned up behind themselves. Made sure I was happy with there work and that was important to me. Thank you again Vincent from Carpet One off of Warden Rd. North Little Rock Arkansas
Great customer service! (Particularly as compared with Carpet Barn who took days to a couple of weeks to return a call/email until I told them to forget it!) Although there was an install delay, it was a shipment issue and not an Akels issue. Best of all, the result exceeded expectations: truly plush-feeling carpet/padding after great installation. Would not hesitate to go with Akels again.
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