Summerlin Floors is a locally operated flooring store and installer serving the Northampton, Massachusetts area from its Amherst showroom. The team helps customers choose materials that fit design goals and day-to-day needs, then coordinates measurements and installation. Projects include carpet, hardwood, luxury vinyl, tile flooring, showers, stair runners, and area rugs.
Local showroom access, clear communication on materials and timelines, and installers familiar with older Pioneer Valley homes make projects smoother. Customers often note helpful guidance on product selection and careful measuring before installation Local experience that helps homeowners across Northampton, Massachusetts compare a more region-aware provider.
Northampton, Massachusetts, Amherst, Hadley, Florence, Leeds, and nearby Pioneer Valley communities.
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Flooring consultation and product selection; in-home measuring and estimates; carpet, hardwood, and luxury vinyl installation; tile flooring and shower tile projects; stair runners and custom rug pads; repairs and replacements where feasible.
Reviews frequently highlight helpful showroom guidance and knowledgeable staff who explain product options and installation approaches. Several customers mention careful measuring and attention to fit on stair runners and custom rug pads. Tile and shower projects receive positive notes for clear waterproofing explanations and tidy workmanship. Overall sentiment points to courteous service and a straightforward process.
I needed to get a customized pad for a rug that I bought in Turkey. The fit was absolutely perfect. I couldn’t be more satisfied!!
They have excellent product offerings, and friendly and knowledgeable staff. One of the installers came to our house and gave us helpful advice about which products and colors would work best for our application.
My wife & I purchased 2 relatively large Persian style rugs from Summerlin. The rugs are beautiful, very good quality and the people at Summerlin couldn't possibly be nicer, more accommodating and friendly.
We had a shower built 7 years ago by someone else. It was leaking--likely for longer than we realized. This time we used Summerlin and the difference was night and day. Alex assured us that the job would be done right. He explained the waterproofing system and the proper installation technique. They prepared an estimate and said it would take 3 days. Amy was patient with my nit-picky tile selection. Val did the demo and installation. The subfloor was worse that expected and had to be removed and replaced. The job was still complete in 3 days and for the amount of the estimate without any increase. Val's work is exquisite. Precise to every detail with clean tight grout lines. Top notch. We will use them again.
We chose a stair runner at the store which we liked, and the ordering process was personalized and easy. It turns out that the style of carpet we wanted is actually quite difficult to install on stairs, especially our unusual, old stairs. The fellow who came and took measurements was very careful and took his time. After installation, I noticed a few aberrations such as visible nails and lumpy joints. I was immediately assisted by the owner. She provided some options to remediate the installation, and gave us plenty of time to consider. We decided to keep the carpet but remove some of the eyesores. Branden came to our house and spent several hours scrutinizing each step and painstakingly concealing staples. Now our stair runner looks awesome, even though we have a challenging staircase and low-pile carpet.I included these details because the company, especially Ann and Branden, did an excellent job on a challenging project, and went the extra mile to make sure we were satisfied with the work. Thanks again!
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