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ACS Commercial & Residential Flooring Specialists

Flooring Contractors in Passaic, New Jersey
Ranked #5 in Passaic | Grade B+
4.80 (3,659 reviews)

ACS Commercial & Residential Flooring Specialists

ACS Commercial & Residential Flooring Specialists provides installation services for residential and commercial clients, commonly through retail partner programs. Customers report on-time crews, clear communication, and careful cleanup upon completion Serving homeowners across Passaic, New Jersey.

Why Homeowners Choose This Business

Consistent scheduling, careful layout confirmation, and neat, efficient crews. Office follow-up helps resolve questions quickly, and many projects finish on time with minimal disruption Local experience that helps homeowners across Passaic, New Jersey compare a more region-aware provider.

Service Area

Headquartered in Passaic, New Jersey and serving nearby communities across North Jersey, including Passaic County and adjacent areas.

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Listing details

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Flooring Installation
  Luxury Vinyl Plank Installation
  Hardwood Floor Installation
  Installations
  Carpet Installation
  Floor Removal and Haul-Away
  Subfloor Preparation
  Commercial Flooring
  Residential Flooring
  Flooring Measurement Coordination
  Stair Carpet Installation
  Baseboard and Trim Touch-ups
  Post-Installation Cleanup

Flooring installation for LVP, hardwood, and carpet; project planning and measurement coordination; furniture moving as arranged; removal and haul-away of existing materials when included in the scope; post-installation cleanup.


Reviews

Recent Reviews

4.80

(Based on 3,659 reviews)

Reviews frequently mention punctual arrivals, clear communication, and clean job sites. Many homeowners highlight precise layout execution and efficient LVP, hardwood, and carpet installations. Follow-up from the office after completion is noted positively. A smaller set of reviews mention isolated issues with trim and expectations around materials on carpet jobs.

ACS did our installation of LVP, which we purchased from and scheduled with Home Depot. Our experience was fantastic from start to finish. Our installation was scheduled for a Tuesday and Wednesday. When ACS first arrived in the afternoon on Tuesday, the lead installer advised us that our old hardwoods would not have to be torn out, as we had originally been told from the HD estimate. We were happy, as that decreased the time of the job as well as saving us over $3K.

The installers arrived on time both days, did an expert job installing the flooring, made recommendations and were concerned about my satisfaction. They moved all of the furniture back to the original places, cleaned up all of their materials, gave me a primer as to how to care for the floors and how to go about getting a refund from HD for the difference in labor costs, and were available to answer any other questions that I had. We’re very happy with the process and the results.

I’m absolutely thrilled with my new hardwood floors! The crew arrived right on time and were extremely professional from start to finish. They took the time to ask about my layout preferences before beginning the installation and followed my instructions perfectly, which I really appreciated.

They worked efficiently, paid close attention to detail, and left everything spotless when they were done—including hauling away the old wood floors. The cleanup alone was impressive. Most importantly, the floors look amazing, and the workmanship is top-notch. I couldn’t be happier with the results and would highly recommend them to anyone looking for quality hardwood floor installation.

We had a wonderful experience with ACS for our flooring installation. Communication was perfect. Our friendly installers arrived on time, worked quickly and efficiently, and left no trace besides beautiful new flooring. There has been follow up from the office staff to make sure we weren’t having any problems. We have two more big flooring projects to go, and I look forward to working with them again.

They are horrible. I purchased carpet through Home Depot and they are subcontracted with them. The first installation was on 12/13. They messed trim, a door and there were issues with them laying the carpet. The installers told me if I wanted new tack strips, I would have to provide them and lay them myself. I was paying for this to be done. I also asked about the excess carpet and was told they are not able to leave it, even though I paid for it. They blamed the issues on Home Depot measurement team but they were the ones there cutting and installing it. They were there and did 3 rooms in less than 2 hours. It was a guy and women doing the work. They rushed through it and you can see it with the issues. They offered to bring out another team today 12/26 to fix the issues. They did not fix them but instead caused more damage to walls and trim. When I addressed what they were doing and the damage, they got mad and up and left. Telling me they would not complete the job. I have a 3rd installer coming out on 12/30. They will not do anything about all the damage. I have messed up trim, door, walls and carpet. I would avoid them at all costs. The customer service reps have been friendly and kind when speaking to them and trying to help but it’s not them. It’s the installers and their work. These are just a few of the photos of the messed up work.

Home Depot did a great job, from the design to the final installation. Very impressive! Kept me informed through the entire project. Worked around
my schedule. The end result was just amazing. I highly recommend for kitchen design and cabinets. Everyone was very professional and accommodating. They made it very painless. The design and cabinets are perfect!

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Frequently Asked Questions

Recent customer reviews reference installations of luxury vinyl plank, hardwood, and carpet. Availability may vary by project and product source. If you are purchasing through a retail partner, confirm the specific materials covered in your order. For direct questions, call the Passaic, New Jersey office.

Customers often schedule through a retail partner, with ACS providing the installation window and confirmations. Crews typically arrive within the agreed timeframe and communicate before starting work. If timelines change, the office will coordinate updates. Weekday appointments are most common.

Many reviews note haul-away and neat cleanup when included in the project scope. The exact removal and disposal services depend on what was purchased or approved in the work order. Ask in advance to confirm what is covered. Any exclusions should be listed on your agreement.

Furniture handling varies by package and retailer program. Some projects include moving major items, while others require rooms to be cleared beforehand. Confirm details during scheduling to avoid delays. If needed, request a written scope for furniture and appliance handling.

Reviews indicate the office follows up after completion and can help address concerns. Start by referencing your order or installation number when calling. If your purchase was through a retailer, you may also contact the store to initiate a service ticket. Prompt communication helps speed resolution.
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Opening Hours


  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (3,659 reviews) Featured BusinessPro Listing
Address
347 Broadway, Passaic, NJ 07055
Phone
Business Type
Flooring Contractor

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