Friedman's Home Improvement Petaluma

Peter Nyberg on Friedman's Home Improvement Petaluma

Nice people is their strongest point. they also have a very good selection of just about everything you need usually

Jonathan Donihue on Friedman's Home Improvement Petaluma

I really like Friedman's in general, but the Petaluma Friedman's is particularly nice. With the spacious interior and helpful staff added to the unique exterior decor, I genuinely feel happy every time I visit this store. Great job, guys! ????

richard hone on Friedman's Home Improvement Petaluma

I’ve spent thousands of dollars a year at Friedmans and generally find the staff knowledgeable and friendly. Unfortunately, their return policy is so rigid and unpleasant it’s driving me to shop elsewhere — even if it means a 15-mile trip to Home Depot.

Every return feels like an interrogation. They question everything — the condition, the packaging, how and when I purchased it — even when the item is clearly unused. I return maybe three times a year out of hundreds of purchases, yet I’m treated like I’m trying to pull a fast one.

I’ve never experienced a hardware store with a worse return experience. It’s frustrating enough that, despite the helpful salespeople and the convenience, I’ll go elsewhere to avoid the hassle.

Josh H on Friedman's Home Improvement Petaluma

I love this place for all my gardening needs. I have been loyal to the Sonoma location but recently stopped into this Petaluma location and it's huge in comparison with even more variety.
What I really like is they carry some of the most reputable brands. I usually come in for some Down to Earth Nutrients but also noticed they have Neptune's Harvest as well. This is also one of the best prices you can find Fox Farm Ocean Forest potting soil. It even goes on sale time to time which drops it close to $11 a bag - a steal from other stores in the bay area that charge mid $20-$30.
Employees are always helpful and seek to go beyond many other big box stores. Will keep recommending this place and really would wish they would open up more locations as good gardening supply stores are drying up rapidly

Ashes, Ashes on Friedman's Home Improvement Petaluma

Usually very friendly, helpful employees have been less so the last couple of times I've visited. Usually they insist upon showing me where an item is located and answering questions, for example. Still miles better customer service than Home Depot.
Good selection of a quite large range of items in all departments. Their Christmas department has more kinds of lights than I knew existed, and more decorations than some department stores.
Extra registers were quickly opened before there were more than two people in line. Prices are about average, from what I've noticed.