Port City Flooring
Port City Flooring
Port City Flooring is a flooring showroom in Portland, Maine, offering flooring products and installation for residential and commercial spaces. It offers complimentary measures and, for customers unable to visit the showroom, can bring samples to their homes.
Business Highlights
- It traces its Maine flooring presence to 1958.
- It is locally owned and operated.
- It describes itself as Maine's only woman-owned, woman-led full-service flooring store.
- It offers a lifetime warranty on broadloom carpet collections from Infinity, Alexander Smith, American Showcase, Legendary Beauty and Pet Defense.
- It lists an Abbey 60-day satisfaction guarantee for qualifying products at participating locations.
Service Area
Portland, Maine.
Featured Local Business
Port City Flooring is one of 10 flooring contractors ProsGrade lists in Portland, Maine.
6 services listed, including Carpet, Hardwood and Laminate. Open 5 days a week. Rated 4.8 from 34 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Port City Flooring compares with the other 9 flooring contractors on ProsGrade in Portland, using public Google ratings and review counts.
- Ranks in the top half of the 10 Portland flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.6 average of other Portland flooring contractors on ProsGrade.
- One of 5 Portland flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
6 services- Carpet
- HardwoodSolid, engineered, bamboo and cork.
- Laminate
- Tile and stone
- Vinyl
- Area rugs
Reviews
What customers say
Customers praise helpful guidance and smooth service, with several describing installations that went well. One customer found the right rug on each of two visits; another says the team had a proposal ready quickly for a custom carpeting project and the installer did a fantastic job.
Customer Reviews
tinsley207
Courtney Wyse
The smoothest experience start to finish. They helped me pick out the most gorgeous runner in my budget and it was installed within a couple of weeks. So easy. Best customer service and selection!
Kathy Shea
Ann Marshman
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Frequently Asked Questions
What does Port City Flooring's 60-day satisfaction guarantee cover?
For qualifying carpet installed by an Abbey Carpet & Floor installer, the company says an unsatisfactory selection within 60 days after installation will be replaced with another carpet of equal value from the same manufacturer. Qualifying hard-surface flooring can be replaced with labor included; carpet installation and freight are excluded.
What upkeep is required to maintain carpet-warranty coverage?
For covered carpet, maintaining warranty coverage requires proof of purchase and proof of periodic cleaning by a certified professional service. The company also requires at least one professional cleaning every 18 months with products, equipment or systems carrying the Carpet & Rug Institute Seal of Approval.
Does Port City Flooring recommend laminate for bathrooms?
No. Port City Flooring's laminate guidance says laminate is sensitive to excessive moisture and is not recommended in a bathroom or for outdoor use.








