Simple Floors Portland

I had an amazing experience working with Simple Floors Portland. From the very beginning, the owner David was incredible to work with. His insight and expertise made the entire process easy and stress-free. What really stood out was how he took the time to walk through my house with me and truly understand what I was trying to accomplish with each space. He didn’t just sell me flooring—he helped me plan the look and flow of my home while staying within my budget. His recommendations were thoughtful, practical, and based on what actually made sense for my space, not just what was most expensive. If you’re looking for someone who listens, knows their craft, and genuinely cares about helping you get the best result for your money, I can’t recommend Simple Floors Portland and David highly enough. This was easily one of the best home improvement experiences I’ve had.

We had a very unfortunate basement flood take place while we were away for a couple weeks during the holidays. Upon arriving home, we quickly assessed the damage and called Simple Floors (who did the original carpet replacement in the basement) to see if they could help. Within a matter of days, they had ordered the new material and had a team over to replace the old carpet and pads. We had a great experience when we first purchased our flooring from them, and this follow up work sealed the deal for us that they stand by their customer service promise.

We had a great experience with Simple Floors! Start to finish was very smooth, and we love the final product (laminate). We didn't feel sold to when visiting the showroom and felt like we were given good information to make an informed decision about what we wanted. Would use them again!

I will never ever do business with this company again. Beyond shady for any business I’ve ever dealt with in my entire life. My father spent over $16,000 for faulty flooring that doesn’t even do professional work. I will be reporting your agency to Better Business Bureau if I could give a Zero for this review I would.

If you are looking for high quality products and customer service, this is the place to go. We started with Simple Floors and John was absolutely phenomenal about helping us find what we want without any pushiness. We took MANY samples on the first day and he gave us so much thoughtful tidbits and advice. We also went to two other places (one of them very well known to contractors) and while they also had a decent selection, we were barely acknowledged, there was no follow-up on our quotes or questions. Ultimately, we found the board we wanted at one of the competitors and John told us he could order it. They also came in at lower price than the other place. David was also spectacular in quickly helping whenever John was out. We also needed quarter round which we knew nothing about and was able to add that on. We had tried to order extra boards but turns out we still ran out due to having wrong measurements. These guys quickly sprang into action to help us locate more boards so we wouldn't be delayed mid -install. They're incredibly responsive by email as well. If you want top notch customer service and competitive pricing, head to Simple Floors FIRST. (They're also open on weekends for those of us that want to make decisions in our free time). Thank you John and David!