Right Step Flooring

We are very happy with the overall experience. The workmanship was excellent, and the floors turned out beautiful. The crew had a great attitude, showed up on time each day, and worked very efficiently. Communication was clear and consistent from start to finish — they explained the process, answered our questions patiently, and kept us updated throughout the project. They were also respectful of our home, kept the workspace clean, and made sure everything was properly protected. It’s not easy to find a company that combines quality work with professionalism and strong customer service, but they truly delivered.

I needed a hardwood floor repair done and I had called quite a few floor companies who either didn't call me back or had me text them pictures of damaged floor section and then never called me back. Lucas from Right Step Flooring came out quickly and gave me a detailed estimate at a reasonable price for the repair. Daniel the project manager, called me next to schedule my repair and quickly had a crew at my house to complete my job. The crew who did the work were very polite, professional and most importantly, very skilled at floor repairs. The job was done quickly and no mess was left behind. Based on my experience, I would recommend Right Step Flooring for any hardwood floor repairs you might need.

Right Step Flooring did a phenomenal job installing our flooring. The owner, Lucas was very knowledgeable, informative, and patient with my wife and I, as we debated on the type,.color,.etc., of flooring we wanted. He initially brought samples to our home to help with our decision process. When we weren't sure on our decision, he suggested we come to their showroom where they have many more options to consider. Once we finally selected the floors we wanted, he allowed us bring a sample home to view the floor in varying light during the day and night. Once we agreed on our selection, we worked with Daniel (Project Mgr.). Daniel was fantastic, he communicated with us each morning, informing us what time the installation crew would arrive. He also, came to our home several times during the installation to view the progress first hand, and ensure we were happy with everything. The installers were also great, they worked non-stop, addressed all of our questions. They were also very good at cleaning up their work site each evening after their day was complete. As a customer it was nice to work with a company that provided A1 service and communication from start to finish. We have recommended Right Step Flooring to our friends, and would definitely call them again for future projects.

Due to a burst pipe, I had to have the floor in the entire house pulled out and replaced. Right Step helped me find the best flooring option for my circumstances. The installation was quick and the new floor is beautiful. I was in constant communication with the project manager and able to see progress pictures online in real time. Hopefully I won't need flooring services in the future, but if I do, I'll be going back to Right Step. I highly recommend!

We hired Right Step to do a complex job involving replacing the tile in our kitchen to match the existing hardwood in the rest of the house. That meant laying three different sizes of planks in a specific pattern and identifying a difficult to match stain. What I love about Right Step is that they blend a high level of expertise with a family owned company that stands behind their work. Everyone we worked with seemed expert in their craft. Additionally, no matter how difficult the job was, they worked with us every step (pun intended) of the way to ensure the workmanship was top notch and the floor looks AMAZING as a result. I would particularly like to call out Bennie who laid the floor, Keith and Daniel who oversaw the job and Lucas who owns the company. All of them were positive, solution oriented and a master of their craft. 10/10 would recommend Right Step if you’re looking for a job done well by good people.