Thornton Flooring is a Rapid City, South Dakota flooring showroom and material supplier known for organized displays and attentive in-store support. The team assists with product selection, measurement coordination, and installer referrals, aiming to keep projects clear and manageable from start to finish.
Clear, organized product displays and patient assistance from initial visit through delivery. Helpful coordination for measurements and installation referrals keeps projects on track. Multiple quote options and timely communication aim to simplify decisions Local experience that helps homeowners across Rapid City, South Dakota compare a more region-aware provider.
Based in Rapid City, South Dakota and serving surrounding neighborhoods and communities in the Black Hills region.
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Showroom product selection, material sourcing for carpet, luxury vinyl plank, and tile; in-home measurement coordination; quotes and scheduling support; referrals to installation crews; project guidance on colors, textures, and transitions.
Customers frequently mention a welcoming showroom, organized displays, and low-pressure guidance. Reviews highlight strong communication, timely quotes, and help coordinating measurements and installers. Several note staff who stay in touch throughout the project and offer useful design input. Overall sentiment emphasizes courteous service and a smooth process.
Thornton Flooring in Rapid City exceeded my expectations in every way. I had been shopping for flooring at other local stores and decided to stop in to take a look at Thornton for options. Well organized showroom and products are neatly displayed and easy to navigate from LVP to the Carpet displays. The staff was professional and courteous throughout the entire process, offering genuine guidance and knowledge without any high-pressure sales tactics. They came to my home to measure the areas I was looking for flooring and worked around my schedule to get it done. What really sealed the deal was their upfront honesty and reliability. My order was delivered exactly when promised by their delivery team. If you're looking for a flooring company that values your time and earns your trust, look no further than Thornton Flooring. Great group of folks! I will be back when I need another flooring project.
Maria is absolutely the best! She is so knowledgeable and excellent at helping not only with flooring but paint, tile and any other decisions that need to be made to make your project a dream come true. The whole project was a breeze with her help! She stays in touch with you through the whole process. Her ideas are amazing and she definitely goes above and beyond!! Maria is so sweet and easy to work with, I highly recommend her!
So happy with the entire experience! Devin was very helpful from start to finish, working with me through a power outage, to make sure I got my flooring in time.
Three months ago, we decided it was time to replace the flooring in our home. Our first stop was a flooring store two blocks from Thornton flooring. Big mistake! The salesman was very rude and not helpful at all. Next stop….Thornton flooring. What a difference. The entire staff was welcoming and very helpful. Todd was out shortly after our initial visit to measure and also answered a lot of our questions. Ann, our salesperson was extremely helpful and made it a fun experience in helping us make our decision on carpet and luxury vinyl flooring. And then came Adam our installer, who did an awesome job and was great to work with. The whole experience was wonderful and we would highly recommend Thornton Flooring.
I had a very pleasant experience with the entire process of in store sales assistance from Ann as well as the installation process. Making a carpet change decision is overwhelming but Ann showed me several different flooring and carpet samples. I requested 3 different option quotes and received them very promptly. The installation crew that Ann referred to me were absolutely wonderful to work with and I was very impressed with the job. Overall, the only thing that would have made it better is if someone else had cleaned out the rooms for the carpet and put it all back! I would highly recommend!
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