Lumber Liquidators

Please stay away from this people don't waste money an time here . I spend around $ 13,000 on vinil floors and install .and my floor are cracking every wear my install was terrible they came in the first time of the install and remove everything because floors was sagging when I step on them .then more problems started to show my intire first floor cracking and and lifting . I email them call them and they said they can do nothing because the floor was discontinued . A floor that supposedly had life warranty . Bad install is causing all my floors to brake lost of money now I have to spend almost 20,000 on new flooring 4 years after spending 13,000 Stay away from this company.ohh also worst baseboard install all my baseball are mess up. I will be talking to an attorney and showing paper work and emails . If you get install from them you have 1 year of install warranty on the second install by year 3 I started having all this problems . I email them and the answer was that the 1 year installation has expired and that my manufacture warranty which was a life time warranty can't do do nothing for me because floor was discontinue so there you can see this people play dirty . So if you spend all this money like I did and one year after you had your install you have floors braking and lifting everywhere this will be on you .

This has been the worst experience I've had with a home improvement project or dealing with a business, period. I won't even get into how they dropped the ball more than once from when I ordered my flooring in June to when it was finally delivered in July when I had boxes upon boxes of flooring in my house for a whole additional month until it was finally installed.
My flooring installation was completed the first week of August. I contacted LL Flooring afterward to address several issues.
-I was invoiced for charges that were not a part of my installation and services that were not provided, adding up to over $1000. (i.e. charged $700 dumpster fee when no dumpster was provided and we had to dispose of old flooring ourselves when installers left it in our driveway, charged $70 toilet removal fee when none of our bathrooms were part of the install.)
-I brought to their attention several quality issues with the install, along with pictures of the issues(1/4 round trim not installed properly or at all in some areas, damage done to my existing baseboard trim, light fixtures broken by fault install crew that I was to be reimbursed for, deep scratches and gaps in flooring that occurred during install, to name a few). Also had some quality issues with the flooring itself(manufacturer defects such as stamped lines on pieces of flooring, wavy edges on flooring, etc.)
That being said these were by no means minor issues. And for spending over $10k on the flooring and installation, which is supposedly guaranteed, no one has addressed these issues months later, despite several attempts contacting the store and their "customer care" department. Three months later and I'm still left with incomplete and shoddy work, quality issues with my "high quality" wood laminate flooring, and well over $1000 of invalid charges. And after hours of my own time spent trying in vain to just get these issues resolved.
I'd recommend spending your money elsewhere, anywhere. Even Home Depot or Lowe's installation, customer service and satisfaction is better than this place. And if you do want to take your chances here, I'd recommend using your own credit card to pay. At least that way you can dispute the charges through them - maybe that would at least get their attention.
Attached are just a few photos representing the quality of work you could receive...