Design Time & Tile is a Redding, California showroom offering tile, stone, and flooring materials with in-store design help and product sourcing tailored to project goals and timelines.
Local showroom with hands-on design help and practical material guidance. Staff can assist with coordinating colors and patterns across rooms and provide updates on product availability and timing. Convenient Redding, California location with posted weekday and Saturday hours.
Redding, California, Anderson, Shasta Lake, Palo Cedro, and nearby North State communities.
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- Tile and stone selection for kitchens, baths, and entries- Flooring material sales (various hard-surface options)- Design coordination and product sourcing- Counter surface and backsplash material guidance- Order management and pickup support
Recent reviews often highlight helpful in-store guidance and patience during selection, with several customers noting staff who spent significant time coordinating materials. Some feedback mentions challenges with lead times and product variety. A few critical reviews cite issues related to installation experiences and cleanup when third-party crews were involved. Overall ratings reflect strong service interactions balanced by occasional concerns about scheduling and estimates.
Helpful and took the time to listen. I wish variety was a bit better, and turn around time was quicker. Also, make sure your estimate is correct as much as it can be.
I cannot say enough about how amazing it was working with Kevin at Design Time & Tile. I was remodeling and needed both quartzite slabs and tile, and honestly, I was feeling overwhelmed and stressed. Kevin spent literal hours helping me choose tiles that coordinated beautifully and fit the overall design. I made my tile selections late in the process and wasn’t sure they’d even arrive in time—but somehow, he managed to get everything in record time. The pricing was more than fair, and the entire experience exceeded my expectations.Finding the perfect Taj Mahal quartzite slabs turned into a bit of an adventure, and through it all, Kevin was patient, knowledgeable, and genuinely kind—not to mention fun to work with. From start to finish, this was one of my favorite parts of the entire remodel. Working with Kevin transformed what could have been a stressful experience into something enjoyable. I can’t thank him enough for his help bringing everything together.You’ve earned a customer for life—thank you, Kevin!
Our meeting with Bob was great.He was pleasant, knowledgeable, and helped us a great deal with the designs for our bathrooms.So we were able to get the ball rolling.
DO NOT USE DESIGN TIMEDesign Time installed my floor, Design Time hired a DJ a flooring contractor to install the floor, DJ and his crew did an extremely poor job my installing the molding on my stairs it fell apart immediately after he left. DJ also left behind a large pile of garbage on my front driveway for me to clean up. DJ and his crew also used my driveway as an ashtray and left cigarette butts for me to clean up. All my DEWALT tools also disappeared when DJ left.When I called my salesman John Barns to let him know of the poor quality of the workmanship and the missing tools. He brushed me off and DID NOT CARE. No one cared about my issues until I left a negative Yelp review. Design Times IT Guy called and was only concerned about the negate yelp review.John Barns sent me a typed note (he could not be bothered to write it in his own handwriting) with 2 logan steak gift cards as an apology for their poor workmanship and customer service,After paying Design Time, I am suck with the cleanup and finishing the job properly and replacing about $500 worth of name brand tools.LONG STORY SHORT DO NOT USE DESIGN TIME see photos below.
I posted this on yelp, but I’d also like to share my experience here as well.I will start by saying the quality of this product is nice and the prices are decent. What has left me with a sour taste in my mouth was the customer service from the owner...Ron was our first sales rep he came over and took measurements of our entry way, hallway and bathroom which were the areas we were putting new flooring in. After the install we were confused how we ended up with SIX (almost 7- we used one plank out of the 7th box) extra boxes and two end caps. My installer believes he meant to order a "stair nose" and not the extra room dividers. The sales rep did not return my phone call to clear that up so I'm just assuming.. The owner would not return/exchange out the item (see attached photo).I called the owner to voice my frustration as each box of flooring was roughly $80. She was extremely rude to me and pointed out the customer is responsible for extra material. If we ended up with an extra box or two it wouldn't be a big deal but six boxes is unacceptable in my opinion.Long story short she ended up returning the flooring (with a bit of a fight) but she refused to refund the end caps. We paid $100 extra for no reason basically.Had she been a little nicer I wouldn't have posted this review as a 2-star but working with a local small business instead of Home Depot the customer service should have been better. Next time I'll do measurements by myself and order direct from the company.I will not be returning when we decide to remodel our kitchen.If you decide to do business with them I would ask questions about left over materials and do a few different measurements.
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