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The Floor Store

Flooring Contractors in Richmond, California
Ranked #8 in Richmond | Grade B-
4.80 (8 reviews)

The Floor Store

The Floor Store in Richmond, California provides in-showroom guidance to compare flooring options and plan purchases. Staff are noted for patience, listening, and clear suggestions that help customers make confident decisions.

The Floor Store business photo 1 - Flooring in Richmond
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Why Homeowners Choose This Business

Shoppers mention clear, honest guidance and the ability to browse many options without pressure. Staff are noted for listening carefully to needs, checking in on orders, and helping customers land on products that fit their project and budget Local experience that helps homeowners across Richmond, California compare a more region-aware provider.

Service Area

Serving Richmond, California and nearby East Bay neighborhoods including Albany, El Cerrito, and Berkeley.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Renovation Services
  Flooring Showroom
  Installations
  Hardwood Flooring
  Laminate Flooring
  Vinyl Plank Flooring
  Carpet Flooring
  Tile Flooring
  Area Rugs
  Flooring Samples
  Flooring Selection Help
  Flooring Consultation
  Berkeley flooring
  East Bay Flooring

In-store flooring selection assistance, sample checkout, guidance on product fit and style, order coordination, and referral to installation options as available.

Reviews

Customer Reviews

First Select Pest Control
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Faye Chu
Kristen Trujillo has been outstanding to work with as a Floor Store representative. As a traveling carpet and flooring specialist, she demonstrated exceptional interpersonal and communication skills, clearly explaining options, listening ca…
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Kristen Trujillo has been outstanding to work with as a Floor Store representative. As a traveling carpet and flooring specialist, she demonstrated exceptional interpersonal and communication skills, clearly explaining options, listening carefully to our needs, and answering questions with patience and professionalism.

Kristen’s deep product knowledge and ability to compare materials, pricing, and installation considerations made the decision process easy to understand. She is highly organized, self-motivated, and manages the demands of travel and scheduling with impressive efficiency.

What truly sets Kristen apart is her integrity and customer-first approach. Even when a sale did not move forward, she remained gracious, respectful, and supportive. She represents The Floor Store with excellence and is a pleasure to work with.
Rebecca Benassini
Before ultimately purchasing and having my flooring installed by this store, I visited the store at least 5 times, looking at the samples and talking to salespeople. I spoke to 4 different people during my various visits and every single…
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Before ultimately purchasing and having my flooring installed by this store, I visited the store at least 5 times, looking at the samples and talking to salespeople. I spoke to 4 different people during my various visits and every single one of them listened and gave me great and honest ideas.

I ultimately worked with Gio and during and after the purchase and installation, he checked in to make sure we were happy with the product and the install. Very pleased with our new kitchen floors!
Leigh Pierson-brown
I had an easy experience choosing the flooring I really like while working with Andrew as the salesperson.he is knowledgeable, patient and wants folks to love what they chose. Many choices available.
Courtney Conrad
I’ve worked with Katherine on several flooring projects over the years and she continues to exceed my expectations. I can’t recommend her enough! She’s knowledgeable, patient, honest, communicative and dependable. I know when shopping with…
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I’ve worked with Katherine on several flooring projects over the years and she continues to exceed my expectations. I can’t recommend her enough! She’s knowledgeable, patient, honest, communicative and dependable. I know when shopping with her, I’m going to get the best product for my project at the best price - every time. We just completed our most recent reno and are so happy with the end result. We look forward to seeing her for the next one. Thanks Katherine!
phillip lacayo
I’m currently in the middle of a remodel and looking for new floors. I was helped by Katherine who went above and beyond to assist my wife and I with the correct floors for our needs. She was very patient and listened to all our needs. I w…
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I’m currently in the middle of a remodel and looking for new floors. I was helped by Katherine who went above and beyond to assist my wife and I with the correct floors for our needs. She was very patient and listened to all our needs. I will let all my family and friends come see her and recommend this location to everyone.
Rodrigo Castillo
Im very impressed with the overall operations and customer service, we had a very vague idea in mind for our new home and Kathy was such great help! She was very patient with us even tho we didn't know how to explain what we were looking fo…
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Im very impressed with the overall operations and customer service, we had a very vague idea in mind for our new home and Kathy was such great help! She was very patient with us even tho we didn't know how to explain what we were looking for but somehow she nailed it and showed us some options we ended up loving! It has been the easiest decision on this adventure to create a perfect home. Definitely coming back for any future projects when needed, totally recommended!
J “Curby” S
See Reggie and all your needs,questions will be met. As a General Contractor, Reggie was my go to for all my clients, retired now and recently purchased flooring from Reggie, Rev NY Mohawk something that I wasn't aware of and what a great…
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See Reggie and all your needs,questions will be met. As a General Contractor, Reggie was my go to for all my clients, retired now and recently purchased flooring from Reggie, Rev NY Mohawk something that I wasn't aware of and what a great product Reggie suggested. I have installed it at two of my properties and love it,especially the eighteen different patterns and look and feel of it and his suggested padding ( underlayment) were spot on.
I thank you Reggie, for taking care of my cliants for fifteen years or more and listening to my needs and providing this amazing flooring.
Cheers and Happy New Year my friend
Jerry Stone.
onich81
Nice
Juan David
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Frequently Asked Questions

Customers report finding a broad range of flooring choices with many styles and colors to compare. Visit to see options in person and discuss suitability for your project with a staff member.

Reviewers describe multiple visits and looking over samples before finalizing a purchase. Ask in-store about available samples and recommended next steps for comparing them at home.

The store focuses on helping you select the right flooring and coordinating your order. Installation options may be discussed in-store; availability can vary by product and timing.

The showroom offers extended weekday and weekend hours, which makes scheduling easier. For detailed consultations, visiting earlier in the day or calling ahead can help ensure staff availability.

Reviews mention staff following up after purchase and being responsive to questions. Contact the showroom by phone or stop in for status updates and guidance.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday 8:00 – 11:00 AM
  • Sunday Closed

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Business Details

Business Rating
4.80 (8 reviews) Pro Listing
Address
3443 Regatta Blvd, Richmond, CA 94804
Business Type
Building Materials Store
Website
https://www.floorstores.com/
City Page
Flooring Contractors in Richmond, California

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