The Floor Store

Kristen Trujillo has been outstanding to work with as a Floor Store representative. As a traveling carpet and flooring specialist, she demonstrated exceptional interpersonal and communication skills, clearly explaining options, listening carefully to our needs, and answering questions with patience and professionalism. Kristen’s deep product knowledge and ability to compare materials, pricing, and installation considerations made the decision process easy to understand. She is highly organized, self-motivated, and manages the demands of travel and scheduling with impressive efficiency. What truly sets Kristen apart is her integrity and customer-first approach. Even when a sale did not move forward, she remained gracious, respectful, and supportive. She represents The Floor Store with excellence and is a pleasure to work with.

Before ultimately purchasing and having my flooring installed by this store, I visited the store at least 5 times, looking at the samples and talking to salespeople. I spoke to 4 different people during my various visits and every single one of them listened and gave me great and honest ideas. I ultimately worked with Gio and during and after the purchase and installation, he checked in to make sure we were happy with the product and the install. Very pleased with our new kitchen floors!