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FloorSure Flooring, Tiles & Stairs

Featured in Richmond Hill Today 5.00 (54 reviews)(437) 988-0524

FloorSure is a Richmond Hill flooring installation and renovation company serving Toronto and the Greater Toronto Area. It works across residential, condo and commercial spaces, including IIC/STC-compliant condo flooring with board documentation and staircase projects with custom oak treads and risers.

Business Highlights
  • More than a decade of experience.
  • WSIB-certified and fully insured.
  • One-year workmanship warranty on installations.

Service Area

Richmond Hill, Toronto, Markham, North York, Scarborough, Vaughan, and the wider GTA.

Featured on ProsGrade. FloorSure Flooring, Tiles & Stairs is one of 10 flooring contractors ProsGrade lists in Richmond Hill, Ontario.

Listing details

6 services listed, including SPC and vinyl flooring, Hardwood flooring and Condo flooring. Open Monday to Saturday. Rated 5.0 from 54 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How FloorSure Flooring, Tiles & Stairs compares with the other 9 flooring contractors on ProsGrade in Richmond Hill, using public Google ratings and review counts.

  • Ranks in the top 10% of Richmond Hill flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, well above the 4.6 average of other Richmond Hill flooring contractors on ProsGrade.
  • Has more Google reviews (54) than 6 of the 9 other Richmond Hill flooring contractors on ProsGrade.
  • One of 9 Richmond Hill flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

6 services
  • SPC and vinyl flooringluxury vinyl plank and tile
  • Hardwood flooringsolid and engineered hardwood
  • Condo flooringIIC/STC acoustic underlayment and condo-board compliance documents
  • Commercial flooringcommercial vinyl, carpet tiles, rubber flooring and epoxy coatings
  • Staircase renovationcustom solid-oak treads and risers; wood or wrought-iron railings
  • Tile installationceramic, porcelain, natural-stone and mosaic patterns

Reviews

What customers say

Several customers appreciated Johnny's patient manner. One customer valued his suggestions after a unit review, and another praised his communication and follow-up. A condo customer highlighted precise finishing around corners and the kitchen after glued-down hardwood was removed and vinyl installed; a different customer noted that the crew cleaned up each day.

Customer Reviews

Cecilia Hu

I recently hired FloorSure for my condo flooring project in Downtown Toronto, and I couldn’t be happier with the results. The scope of work included heavy-duty removal of old glued-down hardwood flooring, moving major furniture, and installing new vinyl flooring throughout the condo unit. The old hardwood was extremely difficult to remove, but Johnny and his team handled the demolition professionally and efficiently. What really impressed me was FloorSure’s attention to detail. The finishing work around corners, cylinder posts, and especially the kitchen area was extremely clean and precise. In a condo setting where every detail shows, their craftsmanship truly stands out. Johnny (the owner) is very professional, honest, and helpful. He took the time to explain the installation process, provided clear communication, and made sure everything was done properly. The entire project was completed efficiently without cutting corners. If you are looking for a condo flooring contractor in Downtown Toronto, especially for vinyl flooring installation or hardwood floor removal, I highly recommend FloorSure. Great service, excellent workmanship, and a smooth experience from start to finish. Thank you Johnny and FloorSure for the amazing job!
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Beatrice Ng

?????????? We had a fantastic experience with Floorsure! From start to finish, the service was professional, friendly, and very well organized. Johnny was our main point of contact throughout the entire process, and his communication and follow-up were excellent. He was always responsive, patient, and easy to talk to, which made everything feel smooth and stress-free. We really appreciated the many helpful suggestions provided to us, allowing us to compare different options and make informed decisions. There was absolutely no hard selling, just honest advice and genuine recommendations based on our needs. The pricing was very reasonable compared to other places we looked at, and the quality of the flooring and workmanship exceeded our expectations. The final result looks great and completely transformed our home. Overall, we are extremely happy with the experience and would highly recommend Floorsure to anyone looking for great service, fair pricing, and reliable follow-up. Thank you to Johnny and the team for such a positive experience!
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Hanh Ly

Great experience with Johnny ?? His team was efficient and cost was competitive. Project was completed within 2-3 days and they cleaned up after themselves each day. The flooring looks brighter, highly recommended!

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Frequently Asked Questions

What happens during a flooring assessment?

The assessment includes measuring the space and checking subfloor conditions before a detailed quote.

Can SPC flooring go over an existing floor?

Its floating click-lock system can go over many hard, flat, stable subfloors. An on-site assessment determines whether a particular existing floor is suitable or should be removed.

How long does staircase refinishing take?

A refinish usually takes a couple of days.

Which hardwood installation methods are available?

Options include nail-down for solid hardwood over wood subfloors, glue-down for concrete or engineered hardwood, and floating click-lock engineered planks.