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Better Floors, Inc.

Flooring Contractors in Richmond, Virginia
Ranked #5 in Richmond | Grade B+
4.80 (156 reviews)

Better Floors, Inc.

Showroom-based flooring retailer and installer offering a range of materials and hardwood refinishing, with a guided selection process and coordinated installation Serving homeowners across Richmond, Virginia.

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Why Homeowners Choose This Business

Local showroom guidance with clear comparisons of materials and finishes. Coordinated installation with attention to fit and transitions. Options across a range of budgets and styles. A straightforward process from selection to final walk-through Local experience that helps homeowners across Richmond, Virginia compare a more region-aware provider.

Service Area

Based on Buford Road in North Chesterfield, serving Bon Air and the Greater Richmond, Virginia area.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Hardwood Flooring Installation
  Hardwood Refinishing
  Luxury Vinyl Plank
  Carpet Installation
  Laminate Flooring
  Tile Flooring
  Stair Treads And Transitions
  Flooring Showroom
  In-Home Flooring Estimates
  Flooring Removal and Prep
  Residential Flooring
  Commercial Flooring

Hardwood flooring sales and installation; sanding and refinishing of existing hardwood; luxury vinyl plank/tile (LVP/LVT) installation; carpet selection and installation; laminate flooring installation; tile and stone-look options; stair treads and transitions; in-home measurements and estimates; showroom product guidance.

Reviews

Customer Reviews

Gerard Green
We wanted hardwood floors upstairs in the hallway and office of our home and Better Floors did the job. We were excited about the project and the finished just was amazing. We love our floors and the price was so affordable. We received top…
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We wanted hardwood floors upstairs in the hallway and office of our home and Better Floors did the job. We were excited about the project and the finished just was amazing. We love our floors and the price was so affordable. We received top notch service from the beginning to the end. I definitely recommend Better Floors to anyone looking for quality flooring, excellent service with great pricing. Thank you Better Floors!
Rick Kerby
We picked 2 different carpets and LPV Flooring. The carpet choices accidentally got switched in the contract. After a discussion with Better Floors they came back out and took care it. At no extra charge. And the LPV looks fantastic. We hig…
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We picked 2 different carpets and LPV Flooring. The carpet choices accidentally got switched in the contract. After a discussion with Better Floors they came back out and took care it. At no extra charge. And the LPV looks fantastic. We highly recommend Better Floors for any of your flooring needs. Great people to work with. Thank you to Better Floors.
Rick K.
Gina Love
I don't typically write reviews, but my experience with Better Floors has been so exceptional that I felt compelled to share. Better Floors did an incredible job updating all of our floors throughout our renovation process, including refin…
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I don't typically write reviews, but my experience with Better Floors has been so exceptional that I felt compelled to share. Better Floors did an incredible job updating all of our floors throughout our renovation process, including refinishing our hardwood floors. The results are beautiful and completely transformed our home.

What truly sets Better Floors apart is their impeccable customer service. The team goes above and beyond to make sure everything is perfect, coming back as many times as needed to address any concerns until I was truly satisfied. Their commitment to customer satisfaction is rare and greatly appreciated. At every stage, their professionalism and attention to detail were evident. The products they offer are of high quality and their workmanship is top notch.
David M
Mike and the team at Better Floors provided us with an informative, fast and, painless experience, resulting in beautiful new floors we love. My wife and I visited their showroom in Bon Air looking for a LVP that would match the look of ou…
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Mike and the team at Better Floors provided us with an informative, fast and, painless experience, resulting in beautiful new floors we love.

My wife and I visited their showroom in Bon Air looking for a LVP that would match the look of our home’s original red oak floors. The team had numerous options to choose from and walked us through the benefits of each.

Mike then not only presented us with a competitive quote, but was able to work with our tight schedule, getting the floors installed on a holiday week. Lastly, when there was a small miscommunication with the install in one of our closets, Mike personally visited our home to make sure the change was implemented correctly.
Jeff & Reneé Gregory
11 years earlier, we went with the 'big' flooring company and were not happy. We are Extremely happy with our decision to go with Better Floors for our new carpet and hardwood flooring. Their attention to detail, their pride in customer se…
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11 years earlier, we went with the 'big' flooring company and were not happy. We are Extremely happy with our decision to go with Better Floors for our new carpet and hardwood flooring. Their attention to detail, their pride in customer service and their desire to fulfill their customers requests goes above and beyond any big box company.
Their floors are loved by all of our family, even our 4-legged family members.

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Frequently Asked Questions

The showroom includes hardwood, carpet, luxury vinyl plank and tile, laminate, and area rugs. Staff can explain durability, maintenance, and style differences to help you choose the right option for each room.

Yes, sanding and finishing services are available for existing wood floors. The team can assess wear, discuss stain and sheen options, and schedule work to minimize disruption in your home.

Start with a showroom visit or call to discuss materials and timing. After measuring, you’ll receive a written estimate, and installation is scheduled with communication on prep, timeline, and cleanup.

Yes, staff can show samples that coordinate with common species and stains and advise on transitions. They’ll bring options to your space when needed to check lighting and tone.

Typical hours are Monday through Friday 9:00 AM–5:00 PM and Saturday 10:00 AM–2:00 PM, closed Sunday. Hours may vary on holidays, so calling ahead is recommended.
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Opening Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 10:00 AM – 2:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.80 (156 reviews) Pro Listing
Address
2601 Buford Rd, North Chesterfield, VA 23235, USA, Bon Air, VA 23235
Business Type
Building Materials Store
Website
https://www.betterfloorsinc.com/
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