Showroom-based flooring retailer and installer offering a range of materials and hardwood refinishing, with a guided selection process and coordinated installation.
Local showroom guidance with clear comparisons of materials and finishes. Coordinated installation with attention to fit and transitions. Options across a range of budgets and styles. A straightforward process from selection to final walk-through.
Based on Buford Road in North Chesterfield, serving Bon Air and the Greater Richmond area.
Hardwood flooring sales and installation; sanding and refinishing of existing hardwood; luxury vinyl plank/tile (LVP/LVT) installation; carpet selection and installation; laminate flooring installation; tile and stone-look options; stair treads and transitions; in-home measurements and estimates; showroom product guidance.
Customers frequently mention courteous guidance in the showroom and clear communication from estimate to install. Many note clean, careful workmanship and results that match expectations, including hardwood refinishing and LVP installs. Several reviews highlight punctual scheduling and fair, competitive pricing. Occasional issues, such as product mix-ups, are described as being addressed promptly and without extra charge.
We wanted hardwood floors upstairs in the hallway and office of our home and Better Floors did the job. We were excited about the project and the finished just was amazing. We love our floors and the price was so affordable. We received top notch service from the beginning to the end. I definitely recommend Better Floors to anyone looking for quality flooring, excellent service with great pricing. Thank you Better Floors!
We picked 2 different carpets and LPV Flooring. The carpet choices accidentally got switched in the contract. After a discussion with Better Floors they came back out and took care it. At no extra charge. And the LPV looks fantastic. We highly recommend Better Floors for any of your flooring needs. Great people to work with. Thank you to Better Floors.Rick K.
I don't typically write reviews, but my experience with Better Floors has been so exceptional that I felt compelled to share. Better Floors did an incredible job updating all of our floors throughout our renovation process, including refinishing our hardwood floors. The results are beautiful and completely transformed our home.What truly sets Better Floors apart is their impeccable customer service. The team goes above and beyond to make sure everything is perfect, coming back as many times as needed to address any concerns until I was truly satisfied. Their commitment to customer satisfaction is rare and greatly appreciated. At every stage, their professionalism and attention to detail were evident. The products they offer are of high quality and their workmanship is top notch.
Mike and the team at Better Floors provided us with an informative, fast and, painless experience, resulting in beautiful new floors we love.My wife and I visited their showroom in Bon Air looking for a LVP that would match the look of our home’s original red oak floors. The team had numerous options to choose from and walked us through the benefits of each.Mike then not only presented us with a competitive quote, but was able to work with our tight schedule, getting the floors installed on a holiday week. Lastly, when there was a small miscommunication with the install in one of our closets, Mike personally visited our home to make sure the change was implemented correctly.
11 years earlier, we went with the 'big' flooring company and were not happy. We are Extremely happy with our decision to go with Better Floors for our new carpet and hardwood flooring. Their attention to detail, their pride in customer service and their desire to fulfill their customers requests goes above and beyond any big box company.Their floors are loved by all of our family, even our 4-legged family members.
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