Pro Listing

The Floor Store

Flooring Contractors in Richmond, Virginia
Ranked #6 in Richmond | Grade B+
4.80 (56 reviews)

The Floor Store

Local flooring showroom and installation coordination at 8711 W Broad St, Richmond, Virginia. Known for quick response, helpful guidance, and clean, timely installations.

The Floor Store business photo 1 - Flooring in Richmond
The Floor Store business photo 2 - Flooring in Richmond
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Why Homeowners Choose This Business

Local showroom support with quick response times and straightforward pricing discussions. Customers highlight helpful staff who bring samples, explain options, and keep projects on schedule. Installation is coordinated start to finish to reduce downtime Local experience that helps homeowners across Richmond, Virginia compare a more region-aware provider.

Service Area

Richmond, Virginia metro, including nearby West End neighborhoods, Henrico, and surrounding communities.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Carpet Installation
  Hardwood Flooring
  Installations
  Luxury Vinyl Plank
  Laminate Flooring
  Tile Flooring
  Flooring Showroom
  Flooring Estimates
  Floor Removal
  Subfloor Preparation
  Commercial Flooring
  Residential Flooring
  Stair Carpeting

Showroom selection and product guidance; In-home measuring and estimates; Carpet, hardwood, luxury vinyl plank/tile, laminate, and tile sourcing; Installation scheduling and coordination; Removal of existing flooring and basic subfloor prep as part of installation scope; Post-install walkthrough.

Reviews

Customer Reviews

Kate and Kelly
Reached out to the Floor Store with an urgent request for new carpet in a pinch. Got a call back within 3 minutes of my inquiry, they came out to my home within an hour and I had a carpet install scheduled within 48 hours. Couldn't believ…
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Reached out to the Floor Store with an urgent request for new carpet in a pinch. Got a call back within 3 minutes of my inquiry, they came out to my home within an hour and I had a carpet install scheduled within 48 hours. Couldn't believe how quickly they could help me in a pinch. Carpet looks great and the installers were easy to work with and cleaned up after themselves. Great company to work with.
Tiffany Simon
I had the pleasure of working with the floor store. They were amazing. My floor looks so beautiful. Chris was so nice and responded quickly. My floor was done before I got off work at 5pm. I will be using them to do my upstairs as well.
Peter A George
Always great for flooring. Ask for Joe, he is great to work with. Our house was in a fire and he came right out with samples and prices printed out when I needed to choose. No surprise changes.
Mo Cook
I had a wonderful experience at The Floor Store in Richmond, VA. Preston helped me through the entire process from start to finish, and he made everything so easy. He was professional, knowledgeable, and patient with all of my questions. Th…
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I had a wonderful experience at The Floor Store in Richmond, VA. Preston helped me through the entire process from start to finish, and he made everything so easy. He was professional, knowledgeable, and patient with all of my questions. The whole experience was smooth and stress-free, and I couldn’t be happier with the results. Highly recommend asking for Preston if you want great customer service!
Amy Hager
We love our bedroom carpet! Working with Chris was easy. He helped us figure out the right padding and color to go with our bedroom remodel. The install crew were nice and quick.

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Frequently Asked Questions

Customers mention options including carpet, hardwood, luxury vinyl, laminate, and tile. The showroom team can help compare durability, maintenance, and appearance for different rooms.

Timing varies by product availability and project size. Recent feedback notes that some projects were scheduled quickly, but exact timelines are confirmed after measurement and order placement.

Reviews describe staff visiting homes with samples and providing printed pricing options. Contact the showroom to arrange a visit and discuss materials for your space.

Installation services typically include removal and basic prep as defined in the project scope. The team will outline any additional work needed during the estimate.

Customers often report punctual crews who work efficiently and clean up afterward. You’ll receive guidance on access, furniture movement, and a final walkthrough when scheduling.
 Verified Listing

Opening Hours

  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 12:00 – 5:00 PM

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Business Details

Business Rating
4.80 (56 reviews) Pro Listing
Address
8711 W Broad St, Richmond, VA 23294
Business Type
Building Materials Store
Website
https://thefloorstorerva.com/
City Page
Flooring Contractors in Richmond, Virginia

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