Y. Frost
Alice and Lucy were exceptional in helping me find a great area rug for my new place. Thanks for your kindness and knowledge. I'd highly recommend shopping at Jordans for your perfect rug!
FeaturedFlooring Contractors in Richmond, British Columbia
Jordans Flooring Outlet
Jordans Flooring Outlet
Jordans Flooring Outlet is a flooring retailer in Richmond, British Columbia. Its history traces to the first Jordans Rugs store, opened in Vancouver in 1929. Hand-knotted carpet was the business’s founding product.
Business Highlights
- Family-owned and operated since 1929.
- Member of the NFA Alliance.
Service Area
Vancouver, the Lower Mainland, Vancouver Island and the BC Interior; Edmonton, Calgary, Red Deer and surrounding areas in Alberta.
Featured Local Business
Jordans Flooring Outlet is one of 12 flooring contractors ProsGrade lists in Richmond, British Columbia.
Featured
Featured on ProsGrade
Listing details
8 services listed, including Carpet, Hardwood and Laminate. Open 7 days a week. Rated 4.9 from 333 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Jordans Flooring Outlet compares with the other 11 flooring contractors on ProsGrade in Richmond, using public Google ratings and review counts.
- Ranks in the top 10% of Richmond flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.6 average of other Richmond flooring contractors on ProsGrade.
- Has the most Google reviews (333) of the 12 Richmond flooring contractors on ProsGrade.
- One of 6 Richmond flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Carpet
- Hardwood
- Laminate
- Luxury vinyl and rigid core
- Area rugsCustom area rugs and rug pads.
- Acoustic wall panels
- Commercial flooring
- Property management
Reviews
What customers say
Recent customers praise the friendly, knowledgeable help with choosing rugs, runners and flooring. One customer says Wayne made two home visits to ensure the materials would work, while another is pleased with the new carpet on the stairs.
Customer Reviews
Wittig Family
Wayne was great at not only helping me select area rugs and runners for my traditionally styled 1930s home, but he also paid me two home visits to ensure the materials would work. He was very courteous and helpful. Highly recommend.
Dylan Schultz
Great customer service and very professional. We love the new carpet on our stairs. I highly recommend Wayne Lopez and his team!
PV Kumar
Great and friendly service, Wayne showed us the perfect underpad for our runner. Lots of rug options with their customizable rugs.
RISHI MALHOTRA
Exceptional Service from Wayne & Lucy at Jordans Flooring Richmond!
Had a fantastic experience at Jordans Flooring Outlets today. Wayne Lopez and Lucy Chen went above and beyond to help us find the perfect flooring and rugs for our home. They were incredibly patient, knowledgeable, and took the time to explain all the details and options without any pressure.
Their customer service was outstanding — friendly, professional, and genuinely focused on helping us make the right choice. It’s rare to find such attentive and caring staff who make the shopping process so smooth and enjoyable.
Highly recommend visiting this store if you’re looking for great quality flooring and excellent service. Wayne and Lucy truly reflect what great customer experience should be!
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Frequently Asked Questions
Does Jordans Flooring Outlet provide free flooring estimates?
Yes. Jordans offers free flooring estimates to customers in British Columbia and Alberta.
How does Jordans Flooring schedule estimates?
It schedules estimates at a mutually convenient time.