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Carpetland USA

Rockford Flooring Contractors
Ranked #9 in Rockford | Grade B
4.70 (380 reviews)

Carpetland USA

Carpetland USA in Rockford is a showroom-driven flooring store providing product guidance, in-home measuring, and coordinated installation for carpet, hardwood, vinyl, and tile. Customers often note clear communication and careful workmanship from the installation teams.

Why Homeowners Choose This Business

Local showroom support with coordinated measuring and installation. Wide product selection suited to different rooms and budgets. Consistent notes from customers about courteous, detail-focused installers and timely scheduling.

Service Area

Rockford and surrounding communities in the greater Stateline region; service radius and scheduling depend on location and project scope.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Carpet Installation
  Hardwood Flooring
  Luxury Vinyl Plank
  Tile Flooring
  Flooring Showroom
  In-Home Measurement
  Floor Removal
  Subfloor Prep
  Stair carpet
  Engineered Hardwood
  Porcelain Tile
  Flooring Estimates

Sales, in-home measurement, product consultation, and installation for carpet, hardwood, luxury vinyl plank/tile, and ceramic/porcelain tile. Removal and haul-away of old flooring and basic subfloor prep available by project.


Reviews

Recent Reviews

4.70

(Based on 380 reviews)

Reviews frequently mention responsive showroom staff, quick scheduling, and installers who are punctual, polite, and detail-oriented. Many customers call out smooth whole-home projects and clean work. A small number note occasional communication or demeanor issues with specific installers, but most feedback trends strongly positive on workmanship and follow-through.

Google Review
Debra Elliott on Carpetland USA

We had a very good experience with Carpet land. We were waited on right away in the store. A gentleman came to the house and measured. Our salesman got back to us quickly. We were scheduled soon after. George, the flooring installer was fantastic!!! Very nice, cleaned as he went, bent over backwards to please us. I would have given a 5 star rating but the carpet installer was rude and sarcastic. Thank heaven he wasn't there long.

Google Review
Debra Corirossi on Carpetland USA

Fernando did an amazing job installing our carpet throughout our home! He is a perfectionist….a great quality to have in this profession. We would recommend him to anyone! He is very kind and personable, too! We have no complaints with his service!

Google Review
Jessie Crow Mermel on Carpetland USA

We had a wonderful experience with Carpetland USA. Our salesman Ben and the installers were all excellent. We love our new floors!

Google Review
Holly Willis on Carpetland USA

Louise, Raul and Giovanni were very nice to work with. Did a great job on the install. where very polite on time. Very pleased , and business professional.

Google Review
Jane T on Carpetland USA

Joe and his crew went above and beyond for me. I got into a messy situation with my builder but Joe redeemed the situation by accommodating my needs with the builder and it all worked out great. They installed an engineered hardwood throughout my condo, a vinyl product on my stairs, and Tribeca glazed porcelain tile in both bathrooms. I couldn't be happier with my floors. I would not hesitate to use carpetland for future projects.

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Frequently Asked Questions

The showroom features carpet, hardwood, luxury vinyl, and tile options. Staff can help compare materials, durability, and maintenance to match your space and budget.

Yes, in-home measuring is typically scheduled after your showroom visit to confirm quantities and layout. This helps ensure accurate pricing and a smoother installation plan.

Scheduling depends on product availability and installer calendars, but many reviews note timely turnarounds. Your salesperson will provide current lead times when you finalize selections.

Yes, projects combining carpet, vinyl, hardwood, or tile can be coordinated. The team will plan phasing and crew assignments to minimize disruption at your home.

Clear the work areas and remove small items and breakables; discuss furniture moving and old floor removal during your estimate. Your salesperson will confirm any prep specifics based on your project.
 Verified Listing

Opening Hours


  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

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Business Details


Business Rating
4.70 (380 reviews) FeaturedPro Business
Address
326 N Alpine Rd, Rockford, IL 61107
Phone
Business Type
building_materials_store

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