Business ProfileFlooring Contractors in San Antonio, Texas
Floor & Decor
Floor & Decor
Floor & Decor is a hard-surface flooring retailer founded in 2000, with a San Antonio store selling tile, stone, wood, laminate and vinyl flooring, plus installation materials. It offers free design services, and floor installation is available through partner Installation Made Easy.
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Business Highlights
- It says its stores have the largest in-stock selection of hard-surface flooring.
- It promises everyday low prices on tile, wood, stone and installation products.
- It says it will honor a verified lower price on the same product.
Service Area
San Antonio.
Active Business Listing
Floor & Decor is one of 11 flooring contractors ProsGrade lists in San Antonio, Texas.
Active
Public local listing
Listing details
8 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. 1,559 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 10 flooring contractors on ProsGrade in San Antonio, using public Google ratings and review counts.
- Has the most Google reviews (1,559) of the 11 San Antonio flooring contractors on ProsGrade.
Services Covered
8 services- TilePorcelain, ceramic and glass tile, mosaics, porcelain pavers and XL porcelain slabs.
- StoneMarble, travertine, limestone, basalt, slate, thin brick and pavers.
- Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork.
- Laminate flooringWaterproof and water-resistant options, extra-long planks and attached pads.
- Vinyl flooringLuxury vinyl plank and tile, and hybrid resilient flooring.
- Flooring installation materialsGrout, mortars and thinsets, floor preparation materials, adhesives and sealants.
- Design servicesFree, 60-minute appointments in a warehouse store or design studio.
- Floor installationThrough Installation Made Easy, a professional floor-installation partner.
Reviews
What customers say
Customers describe the staff as helpful and flexible while considering flooring and tile options; one shopper highlights patient guidance through bathroom-tile selections. A customer credits Brian with helping narrow flooring choices and Amanda with making the installation process easy.
Customer Reviews
Jessica Brown
Cynthia at Floor & Decor was fantastic to work with! My husband and I came in feeling overwhelmed with all the bathroom tile options, and she was incredibly patient and helpful throughout the process. She guided us through the selections in a way that made everything feel manageable without overwhelming us. Thanks to Cynthia, we left feeling confident and excited about our choices. She took time to understand our vision and never made us feel rushed. Highly recommend asking for her if you need help with tile!
Anna
Jorge and Alex did a fantastic job taking care of us as we are renovating our first home. They were very professional and flexible as we went through both floor and tile materials for our master bath. Will shop here again and will absolutely recommend. Thank you so much!
Liz C
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Outstanding Experience from Start to Finish
We had an amazing experience working with this flooring and décor store, and I can’t recommend them highly enough. A huge shoutout to Brian, who was absolutely phenomenal. We came into the store twice before moving forward with our purchase, and both times Brian made the entire process feel seamless. His knowledge and expertise were incredibly impressive—once we explained what we were looking for, he quickly helped us navigate our options and zero in on the right flooring without spending hours feeling overwhelmed. His guidance was truly invaluable and very much appreciated.
Alex, the manager, was also a great help as we finalized our purchase, and Hannah, the designer, provided thoughtful ideas and helpful suggestions that really added value to the experience.
What truly made this feel like a one-stop-shop was the smooth transition into installation. Working with Amanda made the installation process incredibly easy. She has extensive knowledge, clear expertise, and is such a joy to work with—her energy genuinely brightened the entire experience.
Overall, everything has been fantastic so far. I highly recommend this store, especially for their outstanding customer service, knowledge, and professionalism. Brian and Amanda were true standouts, and we’re so grateful for their help throughout the entire process.
Nikki Lamothe
Staff was helpful in directing me to the area with the tile of interest and the style consultant later confirmed my plan was attractive. Nice folks, helpful team members, and the store itself was well-organized and clean!
Judi Ulmer
Pedro was awesome!! So helpful walking us thru all the pieces we needed to finish our project!! And then even loaded it up for us. Find Pedro for great help!
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Frequently Asked Questions
How long is a Floor & Decor design appointment?
It lasts 60 minutes in a warehouse store or design studio. The appointment establishes project goals, budget and timeline, and the designer offers product recommendations; customers can take samples home or request a project quote.
What should customers bring to a Floor & Decor design appointment?
Floor & Decor recommends photos of the project space, measurements—even approximate ones—and inspiration pictures.
Can Floor & Decor store an order before pickup?
It offers up to seven days of free storage from the purchase date.