Business ProfileFlooring Contractors in San Antonio, Texas
Floor Depot
Floor Depot
Floor Depot has sold flooring in San Antonio for 35 years. The business has a showroom.
Featured Flooring Contractors in Your Area
Compare a few featured businesses in this area.
Business Highlights
- Floor Depot is family-owned.
- Floor Depot says it buys flooring directly from the factory by the truckload.
- Floor Depot's Lowest Price Guarantee applies to products it can purchase when a customer presents a written local competitor quote; it says it will sell for less or make the floor free. Discontinued products, seconds and distressed inventory are excluded.
Service Area
San Antonio.
Active Business Listing
Floor Depot is one of 11 flooring contractors ProsGrade lists in San Antonio, Texas.
Active
Public local listing
Listing details
5 services listed, including Carpet, Hardwood flooring and Vinyl flooring. Open Monday to Saturday. 77 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor Depot compares with the other 10 flooring contractors on ProsGrade in San Antonio, using public Google ratings and review counts.
- One of 11 San Antonio flooring contractors on ProsGrade.
Services Covered
5 services- Carpet
- Hardwood flooringHand-scraped, distressed and traditional styles; modern wide planks.
- Vinyl flooringScratch- and scuff-resistant technology.
- Tile flooringCeramic floor tile.
- Laminate flooringLayered construction; hardwood, ceramic and stone looks.
Reviews
What customers say
Positive accounts commend helpful staff and completed work: a carpeting customer reported an on-time installation, while a tile customer praised the installers’ attention to detail. A separate customer reported a flooring project unfinished for over nine months and said the household was without a bathroom; the account also described missed visits and damage to other floors and subway tiles. One showroom visitor said no one asked whether assistance was needed.
Customer Reviews
Daniel Lehrmann
Floor depot did an excellent job on our carpeting job. Bob very promptly took the measurements we made and gave an initial estimate, then he came to the house did the measurements and final quote. The carpeting was installed on time, and there were no delays in the process. The job done by the installers was excellent and the price for the job was better than quotes we got from others.
Bea Michelle
We were shopping for tile and so glad we stopped at this place ! Jon was excellent and answered all our questions and even connected us with a contractor to install our floors . Gilbert and Trey did an amazing job installing over 1000 square feet of tile . Their attention to detail was great and they took their time to do the job right . I highly recommend Floor Depot and their amazing staff and Gilbert and Trey for the installation! We are super happy !
Jacob Criado
It would be nice to be acknowledged. I walked around the small showroom a couple of times. I was never asked if I needed any assistance. Unfortunately, for them, I’m not a tire kicker. I was looking to purchase and walk out today. Oh, well.
Carissa Fergerson
I am devastated. They have not finished our flooring for over 9 months. We have been without a bathroom since we purchased our home in January (it is the end of sept) due to their neglect. And our home was left looking like a construction zone for many months. They started our project in January and after countless excuses, employees not showing up, employees showing up without tools, employees damaging our other floors and subway tiles, the owner trying to charge us for extra materials, installing flooring unlevel and cracked, trying to color in chipped wood with sharpie and cover up mistakes with tape, and other countless headaches. I have been trying to contact them to finish the job because our bathroom still isn’t finish and is in construction…. We have asked them countless time to finish what they started and make the other issues right and they have scheduled with us to which we have cancelled plans countless time to be here all day and no one shows up or answers the phone. They have now ghosted us for almost 2 months. I think it’s because they realized that the damage they caused to our home and what it would cost to finish the project and repair the issues they caused would be more expensive than our final payment. I suspect that they pulled out an insurance claim for the floors, got paid, and have decided to just leave us with the damage and with this mess of a project. We have been patient kind and understanding for way longer than we should have. How can they get away with treating customers like this and being so unprofessional neglectful and sketchy? Never have I been so mistreated and wronged by a company especially after what was supposed to be a happy time in our lives moving into a new house and trying to make it a home.
Tomas Alvarado
Very knowledgeable and friendly staff. Plenty of selection on name brand products. Material by Shaw Mohawk. Flooring adhesives and cement products from entry level floor patch to self leveling products
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
What did a Floor Depot carpet quote involve?
One carpeting customer said Bob used the customer's measurements for an initial estimate, then measured at the home and gave a final quote.
Does Floor Depot offer financing?
Floor Depot offers financing options.