Business ProfileVerifiedFlooring Contractors in San Jose, California
The Floor Store
The Floor Store sells flooring and provides installation from its San Jose location, serving homeowners throughout Northern California. Its project process includes an in-home measurement, followed by a review of flooring selections, pricing and installation details.
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Business Highlights
- The company says it is family-owned.
- It is an NFA member.
- It is an Armstrong Elite Retailer.
- It says its installers are licensed and insured.
- It says flooring installations carry a lifetime warranty for as long as customers remain in their homes.
- It offers a price-match guarantee.
- It offers free estimates and no-obligation in-home measurements.
Service Area
Richmond/Albany, Burlingame, Concord, Dublin, Fairfield, San Carlos, San Francisco, San Jose, San Rafael, Santa Rosa and Sunnyvale.
Public local listing. The Floor Store is one of 12 flooring contractors ProsGrade lists in San Jose, California.
Listing details
12 services listed, including Carpet, Hardwood and Laminate. Open 7 days a week. 58 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Floor Store compares with the other 11 flooring contractors on ProsGrade in San Jose, using public Google ratings and review counts.
- Has more Google reviews (58) than 7 of the 11 other San Jose flooring contractors on ProsGrade.
Services Covered
12 services- Carpet
- HardwoodSolid or engineered.
- Laminate
- Luxury vinylPlank and tile formats.
- TileCeramic and porcelain.
- Waterproof flooring
- Natural stone
- Area rugs
- Flooring installation
- Shop at homeIn-home samples and product guidance.
- Design consultationPersonalized guidance.
- Hardwood restorationDeep cleaning, sanding and refinishing, and recoating.
Reviews
What customers say
Customers praise patient, unhurried help choosing flooring and describe positive experiences from selection through installation. One customer appreciated samples sent home for comparison and also praised prompt scheduling, a meticulous installation and new baseboards.
Customer Reviews
Michele Simone
This place is great! Will you find dirt cheap prices? No. But do they have competitive prices, quality materials, experienced installers and a smooth customer service experience from start to finish? ABSOLUTELY! Patti in particular was so easy to work with, accommodating, knowledgeable and passionate about what she does, she really was a joy! We did an add-on bonus room that had previously had gross, ancient carpet laid directly over a stamped concrete pad. The installer pulled everything out, cleaned and prepped it all and got the leveling compound done within about 4 hours on day one, leaving plenty of time for drying, and was back at my door at 8am sharp the next day to finish the job, which took about another 6 hours. 10 hours of work and the entire space has been transformed! My children love this new play space and I am confident this flooring will stand up to my doggy running back and forth from the house to the backyard. It looks great, it feels great, it SMELLS great (compared to my carpet, yikes!) and I’ve been over every inch of it and haven’t found a single flaw. If you need new flooring, this place is who you need to visit! Don’t bother trying to go with the cheap guys with low quality flooring. Just go with the best.
mansurul alam
We have had the pleasure of working with Patti for two separate flooring projects now, and we keep coming back for a reason! She is incredibly patient and really took the time to listen to exactly what we were looking for. She didn't just try to sell us anything; she helped us find the perfect pieces that fit our style and our specific requirements. On top of her great service, she worked hard to get us the best price and stay within our budget. If you need new floors, I highly recommend asking for Patti!
Antonio Mandujano
Just had the absolute best experience at The Floor Store! Eva greeted my family like we were VIPs, showed us a million options without ever rushing us, and gave spot-on recommendations that are about to make our house look magazine-worthy. She's patient, hilarious, and honestly restored my faith in retail humans. 10/10, can't wait for our new floors!
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Frequently Asked Questions
Does The Floor Store offer financing?
Flexible payment plans are available to support flooring projects.
Does The Floor Store remove and dispose of old flooring?
Its full-service installation includes removing and disposing of old flooring.
When does The Floor Store schedule installation?
It coordinates an installation date once the project materials arrive.