The Flooring Outlet

The flooring outlet was so great to work with! Not only were they able to beat the other quote I got from a big retailer on price, Debbie was extremely communicative, helpful and friendly throughout the whole process. She also recommended me a great contractor to handle the installation and helped me coordinate with him too. Highly recommend them based on convenience, price, and supporting a local business!

What makes a great brick and mortar store? Not advertising! It's how knowledgeable the staff is. I spoke with Debbie at Flooring Outlet and she listened well and helped me find the perfect LVP for our kitchen remodel. Not only did she know the product well, but she answered every other logistical and technical question I had regarding proper installation. Highly recommended!

I recently purchased flooring for our entire main level (hardwood in the living areas and luxury vinyl plank in the kitchen and bathrooms) from The Flooring Outlet in Lenexa, and I couldn’t be happier with how everything turned out. Debbie was my sales rep, and she was fantastic from start to finish. She listened carefully to what we wanted—something durable and pet-friendly but still good-looking and in our budget—and showed us a bunch of options without ever pushing us toward the most expensive stuff. She was super knowledgeable about the differences between products, helped us narrow it down quickly, and even pulled up some discontinued/overrun deals that saved us a significant amount compared to other places we’d looked at. The prices were already very competitive (they really do focus on those in-stock specials and overruns), but Debbie made sure we got the absolute best value possible. She was patient when we changed our minds a couple times, followed up promptly on quotes and samples, and made the whole process stress-free. Installation went smoothly too (we used one of their recommended installers), and the final result looks beautiful. The store itself has a huge selection for being an outlet—lots of remnants and rolls if you’re doing smaller projects—and the staff overall was friendly and helpful. If you’re in the KC area looking for quality flooring at real savings, I highly recommend stopping by The Flooring Outlet and asking for Debbie. She made what could have been an overwhelming decision feel easy and enjoyable. Will definitely return for future projects!