Local flooring and home improvement resource offering materials, tools, and practical in-store guidance for projects of various sizes Serving homeowners across Stephenville, Texas.
Local availability, practical guidance for DIY needs, and the ability to compare materials in person help make planning straightforward. Customers often note helpful staff and competitive pricing on building materials Local experience that helps homeowners across Stephenville, Texas compare a more region-aware provider.
Primarily serves Stephenville, Texas and surrounding Erath County communities; availability may vary by product and delivery distance.
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Selection guidance for flooring materials; product sourcing for laminate, vinyl, tile, and hardwood options; DIY support for installation supplies and tools; referrals or coordination information may be available in-store. Call for current availability.
Reviews commonly praise the staff for being helpful and resourceful in tracking down parts and guiding DIY projects. Several comments mention finding needed items after checking multiple stores. Pricing value is noted on some building materials. A minority of feedback cites inconsistent customer service on specific visits.
I’m sharing this from review only based on this single visit. Every other visit I’ve made to Higginbotham Brothers in any location has been incredible. However, today was a bit different. Unfortunately, the Stephenville location has a young lady working there who’s redheaded with glasses that absolutely does not understand the term customer service. Rather than having a conversation to discover what piece I might need she simply said “we really can’t help you”. You would think she would ask for assistance from someone with more product knowledge, however she just blew me off and went on her way. I even said I guess I’ll drive over to McCoys lumber and see if they can help and she said “thanks. See you later”. We’re talking simple screws for a junction box. I’m concerned she may not even know what that is. Oh well, off to their competitor.I will certainly go back but she is on the list of retail associates to avoid.
Very impressed with the customer service! They helped me find everything I needed for my DIY project.
AMAZING! Austin jumped in there as SOON as we walked through the door, went straight to the area in the store and helped with a project that was the IMPOSSIBLE for 5 other stops in the area. I am so impressed that he took the time and how he was able to think outside the box. Thanks Austin you are appreciated!
Higginbothams is a great source for DIY projects and home improvements or repairs! They have a great variety of tools, gardening tools and products, paints, and stains. They have plumbing supplies, small hardware (screws, fasteners, etc.), and household cleaning products for your job, those things you can't find anywhere else. Hunting supplies, bird seeds and houses, and pet supplies round out the animal products. Their employees are always friendly and helpful! Wheelchair parking and entry are easy. We are returning satisfied customers.
Excellent lumber yard, great people, very competitive prices. If you're planning a project, make sure you compare material prices, you'll be surprised how much you can save over the "big chain" lumber companies. We saved $3.00 a sheet on our sheetrock over Home Depot prices.
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