Flooring Pross operates a weekday-only storefront offering flooring materials and contractor assistance for local homeowners. Visitors often call ahead to confirm hours and product availability.
Local storefront access can make it easier to view products in person and discuss options. Weekday hours allow for quick visits to check materials or arrange next steps.
Primarily serving Stockton’s central neighborhoods near W Fremont St, with customers from nearby communities in San Joaquin County.
Services may include helping customers select flooring products and coordinating installation for residential projects. Availability and scope can vary; calling ahead is recommended.
Customer feedback is mixed. Several reviewers mention challenges with communication, scheduling, and availability during posted hours. A smaller number note acceptable pricing and satisfactory results on completed work. Overall themes include inconsistent responsiveness and timing.
The owner is so rude has a very bad attitude. I called him he said I can pick up the floors on Monday the Labor Day weekend. He told me it will be closed but he will open for me. I hired a truck and paid driver and when I called him he never picked up my phone or nor answered me. When I went to pick up on Tuesday and ask him he started fight and using bad words. I won’t recommend to anyone.
She took three moldings back from me with a fight and didn't sell them, my finger was newly transplanted, she found a big problem, I am complaining about this shop, this morning at 11:33 02/16/2024
I called 1 day before, to be sure of the daily schedule, known the schedule 9 am to 4.30 pm, I show up before 2 pm, i found closed, then I called tho number of the website, the guy said, had to go out for lunch, so I asked what time he will be back, and he said 10 minutes, and said just I'm driving back.. (ok. I thought...) i was waiting, 20, 30,minutes, 20 minutes before 3pm I sent a txt message asking if almost back, and nothing... 3o'clock, I called, and never answer, pretty bad service, had to go to ABC tile Dorado and Hammer ln. Shopping center,
My delivery day was cancelled and rescheduled for the next day at 8:00 am. The following day, No one showed up and neither did I receive a call from the vendor. I called starting at around 8:15 am but no one answered so I left at least two messages. I decided to go to the store. As soon as I arrived , the clerk said that I needed to speak to a male that was rearranging some baseboards. The clerk said he was the owner. He said there was a problem. I inquired about not receiving a phone call; he did not acknowledged my question and stated “I can deliver tomorrow”. I informed him that I had missed work and that I called at least twice. He immediately said again “do you want it delivered tomorrow or get your money back”. His attitude and body language was very arrogant. Obviously he did not care about loosing my small order. I did let him know that I was shocked about the poor customer service and treatment I was receiving. Mind you he was the owner. I will never return to this place. If I could I would give 0 stars.
Excellent job. Competitive pricing and reliable services.
Share your experience with this business. Reviews are moderated before they appear publicly.
This business may offer free estimates for some services.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.