Retailer of hard-surface flooring and installation materials with extensive in-stock selection and full-size showroom displays.
Broad in-stock assortment, clear showroom displays, and staff who help compare options without pressure. Convenient hours and the ability to pick up materials the same day streamline projects.
Located in Surprise and convenient to surrounding West Valley neighborhoods.
In-store product selection and guidance for hard-surface flooring and wall tile; availability of installation materials, tools, and select countertops; same-day take-home on many in-stock products.
Reviewers frequently mention helpful, knowledgeable staff who offer practical suggestions without pushy sales tactics. Many note the benefit of extensive in-stock inventory and the ability to take materials home the same day. Shoppers also appreciate the showroom’s large displays for comparing patterns and finishes. A few reviews call out assistance resolving product issues and finding competitively priced options like butcher block tops.
Vianey was absolutely amazing! She was incredibly knowledgeable, patient, and professional from start to finish. She took the time to answer all of our questions and provided suggestions that really helped us make the best decisions. Her expertise and positive attitude made the whole experience so much easier. We’re so grateful for her help and highly recommend her!
This store has a great layout with lots of displays and nice products. The people here are very helpful, knowledgeable but not aggressive sales types. I was really pleased to find hardwood butcher block counter tops at a very competitive price. I have shopped these tops extensively and I would add the quality seems to be much better than the big box stores. Most of the ones at the HD have splits and gaps and have a rougher finish. The staff helped me find purchase and load an 8 footer. I will definitely be back.
Just wrapping up a partial remodel to our home with tiles from Floor & Decor. Andrea of the Prasada branch was wonderful to work with from start to finish. Floating raw edge shelves still to be installed as well as shower head and doors, but you'll get the gist of the job with current state. Tiles throughout the rest of the house also fantastic and just awaiting baseboard upgrade. She was great with her suggestions and selecting two to three options for the many different tiles I used in the bathroom, and I think it's looking fantastic. She also helped me with an order for the master bath a few years ago which is why I returned to the store. Highly satisfied and would recommend Andrea to anyone!
They carry a staggering amount of inventory in-stock. From luxury vinyl plank (LVP) and water-resistant laminate to intricate marble and porcelain tile, you can actually walk out with your materials the same day rather than waiting weeks for shipping.?The showroom floor is filled with large-scale vignettes. It’s one thing to look at a 4-inch sample; it’s another to see how a specific herringbone pattern actually looks across a full wall.?They are a one-stop shop. You can grab your thin-set, spacers, grout, and transition strips in the same trip, which saves the headache of multiple runs to the hardware store.?The store layout is organized by material type, making it easy to compare price points. If you are feeling overwhelmed by choices, they offer free design services where you can sit down with a consultant to map out your space.??Always swing by the back of the aisles for "Last Chance" items. If you’re doing a small space like a laundry room or powder bath, you can find high-end tile for a fraction of the price.
Floor & Decor - Surprise Az has a great team. They helped us clear up a manufacturing error by repacking many of our laminate flooring planks to balance the sever pattern imbalance. So grateful for the help of Diego & Gianni under Chance's solution.Lots of sorting and repacking done on the spot.Many Thanks guys!
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