MrWerreier W
If you are looking for a flooring contractor, and still bewildered by the choices available on the market, then read this.
Like many homeowners, I was looking for flooring upgrade for my upcoming new home possession. City of Surrey firstly has a very mature home renovation market, and every block on the 128th street, you can easily found one or two. Best Flooring Company was not my first choice, as at the time, I was attracted by another 5stars. The first 5 stars company was great in pricing, and staff was very nice. However, I still decided to visit Best Flooring Company for a comparison and I am truly glad I did. The presentation centre is by appointment only, so I called the owner Mostafa if he is available to meet. He happened to be nearby and took less than 10 mins to show up. I explained my scenario to him, just like how I did to the first 5 star company. I told him that quality of work, communication and timing of the job are my priority. Pricing matters, but in a market like Surrey, the market price are same, if not only small margin.
We agreed to schedule a measurement appointment, so I could get a final pricing. And this is where Mostafa impressed me. The first 5 stars company was late by 15mins to the scheduled time, however Mostafa was not just on time, but arrived early 15mins. He was waited patiently outside of my house, and gave me a confirmed pricing shortly after the measurement, where the first 5 stars company took over 2 days to get back.
As a home owner taking over a new possession, communication and timing are very important, as there are many things interconnected. At that moment, I made my decision to choose Mostafa, and told him the colour I would like to go. Few days later, I received a call from Mostafa, as he just received a brand new style of flooring to the shop and invited me to take a look. At beginning, I was still holding on the original color, but Mostafa shared his experience that my original choice may make the house look darker and smaller. I could end up regretting my decision. I then chatted with my wife and decided to take his advise.
Installation. I told Mostafa that I can only gave him 4 days to finish the job, as I have moving in next day. However, he is fine taking basement job longer. Throughout the installation, we discovered that some part of first floor leveling wasn't perfectly, and could end up extra cost in cement. I was almost fine to leave it as it is, but Mostafa was very professional and used sanding machine to smooth out the applied wood. At end, he finished the entire project before 4 days (including basement), and the new flooring looks truly amazing under Mostafa’s craftsmanship.
Long story short, I’m sure there are many flooring contractors out there. But if you are looking for excellent craftsmanship and TIMELY COMMUNICATION, then you should not miss him