Basic Profile

Surfaces Custom Flooring & Design

Flooring Contractors in Tyler, Texas
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Surfaces Custom Flooring & Design

Local flooring showroom providing material selection, design guidance, and installation coordination for tile, wood, luxury vinyl, laminate, and carpet projects in the Tyler, Texas area.

Why Homeowners Choose This Business

Local showroom with a broad selection and practical design help. Staff can research options and advise on materials that fit your space and schedule. Coordination with experienced installers helps projects move efficiently. Clear communication on timelines and product lead times is emphasized Local experience that helps homeowners across Tyler, Texas compare a more region-aware provider.

Service Area

Based in Tyler, serving surrounding communities in Smith County and nearby East Texas, including Bullard, Flint, Whitehouse, Lindale, and Chandler.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Repairs
  Tile Flooring
  Hardwood Flooring
  Luxury Vinyl Plank
  Laminate Flooring
  Carpet Installation
  Backsplash Tile
  Shower Tile
  Flooring Showroom
  Flooring Design
  Flooring replacement
  New Construction Flooring
  Remodel Flooring

Product selection for tile, hardwood, laminate, luxury vinyl, and carpet; design guidance for kitchens, baths, and whole-home updates; coordination of flooring installation; material sourcing for remodels and new builds; backsplash and shower tile selection support.


Reviews

Recent Reviews

Really frustrating experience. Re-doing our kitchen backsplash. Went in and picked everything out, spending over 2 hours of our time that we can’t get back- only to find out the center piece we chose was discontinued. They cannot get product that they had hanging in their showroom. Learned that the manufacturer of this particular product had gone out of business in the U.S. several years prior. Went back a second time, spending over another hour of my time picking something else out. After getting it all picked out, I brought the second displayed sample home to confirm before purchasing-only to find out that it is also discontinued. The store is very crowded and disorganized, making it hard to choose product. Make sure anything you choose is in stock-immediately- before wasting your time. They should consider having someone go through their entire store and discard any and all discontinued products immediately so that their customers don’t experience the same frustration we did-twice. Our salesperson (Kim) was terrific. Otherwise, I can’t say much positive about this store.

We recently needed to replace the floors in our home due to some problems with the floors we had. Peyton and Tiffany did a lot of research for us to make sure that everything was done correctly when installing the new floors. It was quite a big job and William and his crew worked very hard. They were very professional and respectful and they truly worked non-stop to finish the job asap! They arrived Monday morning and worked everyday until early evening until they finished the job on Saturday!! Our new wood floors are beautiful and we are very pleased!! If you need a good designer Peyton has great taste and is very knowledgeable about the products from tile, to wood and carpet! Living in a house while it is being renovated isn't easy but we are very pleased with how everything went and we would absolutely choose Surfaces again!! We highly recommend them!!

Most EXCELLENT tile & flooring showroom in Tyler. Ms. Benson is an exceptional designer and a complete delight to work with!

Google Review
Michael Youngbloom on Surfaces Custom Flooring & Design

The wait time for some materials was adequate for our current situation but quality product was spot on Amanda was very helpful and informative great attitude will shop here again in the future for sure and would recommend to anyone who is doing remodeling or new construction

I can’t praise that company enough! Communication was very easy. My sales person answered all my questions throughout the process, they worked with my work schedule to do the installation, the two guys Daniel and Jose that installed the flooring were hard working, so very courteous, and they cleaned up everywhere there was a mess. I highly recommend Surfaces!

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Frequently Asked Questions

The showroom typically features tile, hardwood, laminate, luxury vinyl, and carpet options. You can compare styles, textures, and pricing tiers side by side to narrow choices. Staff can also discuss what performs best in kitchens, baths, and high-traffic areas. Availability may vary, so ask about current stock and lead times.

The team coordinates installation with experienced crews for projects ranging from single rooms to whole-home flooring. They help plan scheduling, prep needs, and what to expect during the install. Customers often note professional, steady work and clean job sites. Confirm timing and scope at your consult.

Bring room measurements, photos, and any inspiration images to help narrow choices. Share details about pets, moisture exposure, and maintenance preferences so staff can recommend suitable materials. If matching existing finishes, bring a small sample. Ask about current lead times and alternatives in case an item is backordered.

Yes, the showroom supports backsplash and shower tile selection and can coordinate related installation. Staff can guide you on layout, trim pieces, and grout choices. Because certain lines may change or discontinue, they will confirm availability with suppliers. If an item isn’t available, they can suggest comparable alternatives.

Timelines depend on product lead times, the size of the space, and any subfloor prep. Many projects are scheduled within normal business lead times once materials arrive. Your coordinator will outline milestones from ordering to completion. Discuss your target dates early to align expectations.
 Not Verified

Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed

Business Details


Business Rating
Not Currently Available Not Verified
Address
14593 County Rd 192, Tyler, TX 75703
Business Type
building_materials_store
Website

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