Refloor
Refloor's Cincinnati location is in West Chester, where it installs hardwood, luxury vinyl and laminate flooring. Its Room Visualizer lets homeowners upload a photo of their space and preview flooring options in real time.
Business Highlights
- Family-owned and operated.
- Founded in 2020.
- Its Luxury Vinyl Smart-Choice package includes a four-part limited lifetime guarantee for original purchasers who remain in the home.
Service Area
Cincinnati, Ohio; central US and Midwest.
Featured on ProsGrade. Refloor is one of 6 flooring contractors ProsGrade lists in West Chester, Ohio.
3 services listed: Hardwood installation, Luxury vinyl installation and Laminate installation. Open 7 days a week. Rated 4.9 from 1,059 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Refloor compares with the other 5 flooring contractors on ProsGrade in West Chester, using public Google ratings and review counts.
- Ranks in the top quarter of the 6 West Chester flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.7 average of other West Chester flooring contractors on ProsGrade.
- Has the most Google reviews (1,059) of the 6 West Chester flooring contractors on ProsGrade.
- One of 5 West Chester flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
3 services- Hardwood installationEngineered hardwood
- Luxury vinyl installation
- Laminate installation
Reviews
What customers say
Recent customers often praise clear communication and careful, professional flooring work. One customer also notes twice-daily project-manager updates and says Jake’s team addressed the items she raised during the final review.
Customer Reviews
Monica Souder
God songs Su
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Frequently Asked Questions
What happens during Refloor's in-home design consultation?
A flooring expert brings samples, measures the space with a laser, helps customers choose flooring and provides an all-inclusive estimate.
What is included in Refloor's installation service?
Refloor says installation includes furniture moving, removal of the old floor and a thorough cleanup. Installation may be scheduled as soon as the next day.
What does Refloor's four-part lifetime guarantee cover?
Refloor says its limited four-part guarantee applies to the Luxury Vinyl Smart-Choice and Premium Luxury Vinyl packages for original purchasers who remain in the home. It covers workmanship defects, gaps greater than three millimeters between planks, up to five damaged planks, and a credit of 50% of the original floor price toward replacement flooring if the owner redecorates.








