Skip to content
FeaturedTaking CallsVerifiedFlooring Contractors in West Chester, Ohio

Refloor

Featured in West Chester Today 4.90 (1,059 reviews)(844) 733-5667

Refloor's Cincinnati location is in West Chester, where it installs hardwood, luxury vinyl and laminate flooring. Its Room Visualizer lets homeowners upload a photo of their space and preview flooring options in real time.

Business Highlights
  • Family-owned and operated.
  • Founded in 2020.
  • Its Luxury Vinyl Smart-Choice package includes a four-part limited lifetime guarantee for original purchasers who remain in the home.

Service Area

Cincinnati, Ohio; central US and Midwest.

Featured on ProsGrade. Refloor is one of 6 flooring contractors ProsGrade lists in West Chester, Ohio.

Listing details

3 services listed: Hardwood installation, Luxury vinyl installation and Laminate installation. Open 7 days a week. Rated 4.9 from 1,059 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Refloor compares with the other 5 flooring contractors on ProsGrade in West Chester, using public Google ratings and review counts.

  • Ranks in the top quarter of the 6 West Chester flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.7 average of other West Chester flooring contractors on ProsGrade.
  • Has the most Google reviews (1,059) of the 6 West Chester flooring contractors on ProsGrade.
  • One of 5 West Chester flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

3 services
  • Hardwood installationEngineered hardwood
  • Luxury vinyl installation
  • Laminate installation

Reviews

What customers say

Recent customers often praise clear communication and careful, professional flooring work. One customer also notes twice-daily project-manager updates and says Jake’s team addressed the items she raised during the final review.

Customer Reviews

Jackie Thomas

We had a fabulous experience with ReFloor! We met with Megan first and she did a phenomenal job explaining the products and packages available. We were so impressed we actually cancelled future quotes with other companies and booked our project the same day. I am so glad that we did! We were given a window of 8-11am for our project to begin today. Jake and his crew arrived promptly at 9:30. He went over the specifics of our project and ensured that the materials were what we had picked out. He then got to work immediately. I am blown away by how efficient he and his crew were. They were extremely detail oriented and you can tell he takes pride in what he does. We will definitely be using ReFloor again for a future project!
View full reviewShow less

Monica Souder

Had an excellent experience with this company. They did a complete replacement of the floors in my entire house. The communication from their entire support team was great from the get go, and the pricing was very reasonable. Their installer Jake did an incredible job and was very kind and professional and made sure I was happy every step of the way. If I could give them 10 stars, I would. Thank you, Refloor!
View full reviewShow less

God songs Su

The reflooring company staff and customer service team were very professional and communicated clearly throughout the entire process. They paid close attention to every detail and made sure the work was done carefully and properly. The installer who came to our home, named Nick, did an excellent job installing the flooring. He was very thorough and made sure everything was done perfectly. I am extremely satisfied with every part of their work. In the future, if I need more flooring done, or if anyone I know is looking to install new floors, I would definitely recommend contacting this company.
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

What happens during Refloor's in-home design consultation?

A flooring expert brings samples, measures the space with a laser, helps customers choose flooring and provides an all-inclusive estimate.

What is included in Refloor's installation service?

Refloor says installation includes furniture moving, removal of the old floor and a thorough cleanup. Installation may be scheduled as soon as the next day.

What does Refloor's four-part lifetime guarantee cover?

Refloor says its limited four-part guarantee applies to the Luxury Vinyl Smart-Choice and Premium Luxury Vinyl packages for original purchasers who remain in the home. It covers workmanship defects, gaps greater than three millimeters between planks, up to five damaged planks, and a credit of 50% of the original floor price toward replacement flooring if the owner redecorates.