Showroom and installation services for hardwood, carpet, luxury vinyl, and refinishing, with the ability to bundle related interior updates such as backsplash and trim Serving homeowners across West Hartford, Connecticut.
Customers mention helpful guidance in the showroom, organized project scheduling, and clean, efficient crews. The company handles a mix of flooring types and can combine services on the same project to streamline the process Local experience that helps homeowners across West Hartford, Connecticut compare a more region-aware provider.
Based in Hartford and serving West Hartford, Connecticut and surrounding Greater Hartford neighborhoods.
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Hardwood installation and refinishing, luxury vinyl plank/tile, carpet sales and installation, tile backsplash, baseboards and crown molding, and related light interior updates.
Reviews frequently mention knowledgeable showroom assistance, clear communication on timelines, and clean work areas. Many customers note good coordination across multiple tasks like flooring, refinishing, and trim or backsplash. A small number of reviews cite concerns about care for personal property, suggesting experiences may vary by crew. Overall ratings are positive with repeat customers reported.
Nick and his crew at Elite Flooring did a fabulous job opening up our kitchen and new living room! They did a great job of keeping the area clean and worked efficiently to get the job done. Taking the wall down and adding electrical and lighting to the space made our house ten times more functional. I would work with Nick and his team for our next project! These are some before and after pictures! We are beyond pleased with our new space! Thanks Elite Flooring!
We had the best experience at Elite Flooring! Katie was super knowledgeable in helping us select our flooring (both wood and carpeting). When Nick came out, we added popcorn ceiling removal to the job. During the job, we asked them to add crown molding to all of the bedrooms. They could handle it all! Everything exceeded our expectations and came out wonderful. The timelines and communication were very clear. Eddie always left the house clean and tidy. We always knew what we could expect for the next day/week. Would definitely recommend and will have them back to do more projects.
Nick and his team are extremely professional and easy to work with. The store had a great selection of flooring to choose from. The installation of the new floor and the refinishing of my old floor was started and completed on time and it looks amazing. They are clean, organized, and skilled. Nick also provides other services like door installation, backsplash, painting, etc., for one stop shopping. I highly recommend them and have used them twice now for home renovations.
From start to finish Elite Flooring was wonderful to work with for an entire home remodel. We hired Nick & his team for 2 baths, kitchen flooring, backsplash and carpet. I initially went in and met with Katie. I had a couple ideas and she immediately put my vision together. She is amazing to work with! House came out beautiful and we are extremely happy! Will definitely use them again. Thank you Nick and entire team at Elite Flooring.
Experience was rather awful. The guys sent were not respectful of my property. They broke my grandmother's lawn ornament and the bird house my 5yr old painted. They were asked to stay out of the carpeted 4 seasons room as I had left my cat shut in the room. They not only went into that room but left the door propped open allowing the cat to walk around on the wet chemicals. They broke off my bedroom closet door and left it in the bathroom blocking the shower. They left saw dust everywhere and didn't attempt to clean any of it that landed on items like my pellet stove, the tile around the pellet stove, mantle, window stills, etc. Many spots were missed with the stain, which they came back and colored in with markers. When they did they ripped both arms off my couch trying to get behind it. (The long scratch in the picture is due to the broken closet door.) I am still finding spots missing stain. I just bought my own marker (easy to find the right one since they left the empty ones and trash at my house) because I don't want them back in my house. They were very messy with the stain getting it on my freshly painted walls. They also damaged every wall edge/corner in the house. I just repaired and painted the walls prior to telling them to come do the floors and now I have to redo these corners. I don't think 4 layers of polyurethane, which I paid for, were applied. There are now tiny little scratches all over the floor from just walking around on it and it hasn't been 3 months since the floors were refinished. I moved furniture on pads and towels to prevent scratching the newly finished floors, however they scratched anyway. I also didn't see any polyurethane on the walls like the stain so I find it hard to believe they were that messy with stain but perfect with the polyurethane. Nick was contacted about several issues and didn't bother to take the time to come out and look. He assumed I was complaining about nothing and didn't address the property damage his workers caused or the fact they nearly killed my cat (he was very sick when I came home and found him). He sent the same crew out twice that didn't fix all the issues. I would not go with this company for flooring. I should have done it myself because I don't think I could have done a worse job and it would have cost less than the 3k+ I paid.
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