Floor & Decor in West Hartford, Connecticut is a retail destination for hard-surface flooring, tile, and installation materials. Shoppers often note knowledgeable associates who assist with product selection and design considerations.
Shoppers find a broad in-stock selection and staff who can walk through design choices and material fit for different rooms. Extended hours make it easier to plan visits around busy schedules Local experience that helps homeowners across West Hartford, Connecticut compare a more region-aware provider.
Convenient to West Hartford, Hartford, Newington, and surrounding neighborhoods in central Connecticut.
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Hard-surface flooring and tile retail; backsplash and countertop materials; installation supplies and tools; in-store design guidance; order pickup at store.
Recent reviews highlight attentive, friendly staff who help compare materials and make selections, often mentioning associates by name. Customers note patient design guidance, smooth checkout, and clear recommendations for different spaces. Feedback frequently mentions an easy in-store process and willingness to spend time answering questions.
Everyone was very helpful. When I arrived Odette immediately spoke to me and offered her assistance. She made great recommendations and gathered everything for me, easy process!She turned me over to Roynette who checked me. Great attitudes, I appreciate the help from everyone. Thanks!Do I recommend this location? YES
Nikhil is absolutely amazing he helped us get everything we needed with such ease and guidance. Can’t wait to see how our project turns out, with his expertise in design! Very knowledgeable and friendly.And annie provided fast friendly service, we will be back because of the two of them.
If you are looking for a unique and tailored experience visit this store and ask for Odette. She walked with me and talked through my design ideas and offered her thoughtful opinion and every time I comeback she is just as welcoming. Their products are wonderful too!!!!
P.U.S.H. "Persevere Until Success Happens" This is my description of your employee Roynette. Her smile warms my heart. I can tell , she really loves what she does. Her customer service was outstanding and she demonstrates great professionalism. I thought she was one of your managers. If she’s not , she should be promoted. I will come again and again. Awesome job Roynette. Keep it up!! By the way can I get her as my employee ????she’s a keeper!! No comparison. She’s just outstandingly talented!!
Odette was extremely patient and knowledgeable. Odette worked with us for over 3 hours and many changes. She helped us on materials suitable for each area and style. Robert Larson stepped in at the end and made sure we got the best value among our options and Dorian finished it off by making our transaction seem less and very pleasing with the final discount during their weekend special. Highly recommend this wonderful team of knowledgeable friendly staff. We will be back for sure.
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