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FeaturedVerifiedFlooring Contractors in West Hartford, Connecticut

Floor & Decor

Featured in West Hartford Today 4.80 (632 reviews)(860) 466-5232

Floor & Decor is a specialty retailer of hard-surface flooring at its West Hartford store. Founded in 2000, it offers tile, stone, wood, laminate and vinyl products, plus free design appointments. Floor installation is available through Installation Made Easy, a professional installation firm.

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Service Area

West Hartford.

Featured on ProsGrade. Floor & Decor is one of 11 flooring contractors ProsGrade lists in West Hartford, Connecticut.

Listing details

9 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. Rated 4.8 from 632 reviews.

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  • Service information
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  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Floor & Decor compares with the other 10 flooring contractors on ProsGrade in West Hartford, using public Google ratings and review counts.

  • Ranks in the top half of the 11 West Hartford flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, well above the 4.4 average of other West Hartford flooring contractors on ProsGrade.
  • Has the most Google reviews (632) of the 11 West Hartford flooring contractors on ProsGrade.
  • One of 3 West Hartford flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services
  • TilePorcelain, ceramic, glass and mosaics; porcelain pavers and XL porcelain slabs.
  • StoneMarble, travertine, limestone, basalt, slate, thin brick and pavers.
  • Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork.
  • Laminate flooringWaterproof, water-resistant and extra-long-plank options; radiant-heat-compatible products.
  • Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring.
  • Installation materialsGrout, caulk sealants, mortars, thinsets, underlayments, moldings, adhesives, cleaners and essential tools.
  • Design servicesFree, 60-minute in-store appointments.
  • Floor installationThrough Installation Made Easy, a professional floor-installation firm.
  • Pickup and deliveryLocal curbside delivery.

Reviews

What customers say

Customers describe the staff as helpful, friendly and knowledgeable, and praise their guidance on materials and design ideas. One customer says Odette spent more than three hours working through changes and helping choose materials suited to different areas; another credits Nikhil with easy guidance on a design project.

Customer Reviews

Jeff Hamilton

Everyone was very helpful. When I arrived Odette immediately spoke to me and offered her assistance. She made great recommendations and gathered everything for me, easy process! She turned me over to Roynette who checked me. Great attitudes, I appreciate the help from everyone. Thanks! Do I recommend this location? YES
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Alexa Loree

Nikhil is absolutely amazing he helped us get everything we needed with such ease and guidance. Can’t wait to see how our project turns out, with his expertise in design! Very knowledgeable and friendly. And annie provided fast friendly service, we will be back because of the two of them.
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Tiffany Mack-Mohammed

If you are looking for a unique and tailored experience visit this store and ask for Odette. She walked with me and talked through my design ideas and offered her thoughtful opinion and every time I comeback she is just as welcoming. Their products are wonderful too!!!!
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Frequently Asked Questions

What happens during a Floor & Decor design appointment?

A designer helps establish project goals, budgets and timelines, then shares product recommendations during a guided walk-through of the store.

What should a customer bring to a Floor & Decor design appointment?

Floor & Decor recommends bringing photos of the project space and measurements. Approximate measurements can still help the designer prepare a quote.

Does Floor & Decor store purchases before pickup?

Floor & Decor offers up to seven days of free storage from the date of purchase.

What should customers prepare before a Floor & Decor delivery?

The delivery path should be clear of furniture, personal belongings and cars; drivers do not move furniture or personal belongings to create access.

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