Annapolis Best Garage Door Repair

I feel ripped off by these people. They charged me over $1500 for two torsion Springs. The agent showed me what purported to be a website indicating that that was the going price. In fact, I have since discovered that these springs cost between 80 and $150. When I question the cost of the springs, I was offered a 20% discount. I still weigh overpaid. I would not use these people again.

We can't say enough about our experience with Annapolis Best Garage Door Repair! They were very responsive and showed up on a Sunday. We were given a 2-hour window and Ken called to let us know when he was 30 minutes out. We won't hesitate to utilize their services in the future.

Very pleased with the prompt and courteous service I received. Both my garage doors had issues, the electric clickers weren’t working and one door the spring and wire were shot. Within two hours time both doors were fixed better than new. I had no mess to clean up. The charge was pricey, but worth every penny to be safe. Highly recommend their service.

Scheduling an appointment was easy and the technician was friendly so giving 2 stars. My opener was having issues over the weekend, it kept getting stuck and needed 2 or 3 attempts before opening all the way. I noticed a few bolts were loose so I tightened them which improved performance. When the tech arrived on Monday, he watched and listened to it but said everything sounded great, he would love to tell me that there was something to fix but said it seems in good condition. Then offered to do a general service which I thought would be great. Turns out that general service consists of tightening the bolts (again) and spraying WD-40, less than 5 min of work and cost $99 plus a $30 service fee. I may use their service again but ONLY if an actual repair is needed, I will never pay for a "general service" again.

These guys were great. I shopped around a bit and their prices were very competitive. Ken was a great technician. He was kind, courteous and took the time to answer ALL of my questions and looked over my older system after installing the new system. He gave me an honest assessment of what to look for in routine maintenance. Stop searching and give these folks a call.