Business ProfileVerifiedGarage Door Companies in Baltimore, Maryland
Pop's Garage Doors
Pop's Garage Doors repairs and installs residential and commercial garage doors in Pikesville. It serves Maryland, Virginia and Washington, D.C., and offers emergency garage door repair 24/7.
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Business Highlights
- Pop's Garage Doors says it is fully licensed and insured and lists MHIC licensing.
- Pop's Garage Doors says parts and services are guaranteed.
Service Area
Pikesville; Baltimore, Maryland; Virginia; and Washington, D.C.
Public local listing. Pop's Garage Doors is one of 9 garage door companies ProsGrade lists in Baltimore, Maryland.
Listing details
12 services listed, including Emergency garage door repair, Off-track and garage door track repair and Garage door tune-ups and maintenance. Open 24 hours, 7 days a week. 846 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Pop's Garage Doors compares with the other 8 garage door companies on ProsGrade in Baltimore, using public Google ratings and review counts.
- Has the most Google reviews (846) of the 9 Baltimore garage door companies on ProsGrade.
Trust Signals
Open 24 hours; availability for urgent garage door issues varies by schedule. Call for current response times.
Services Covered
12 services- Emergency garage door repair24/7 service; live response and rapid dispatch in Pikesville
- Off-track and garage door track repair2- and 3-inch galvanized-steel replacement tracks; track anvils for minor bends
- Garage door tune-ups and maintenance21-point safety inspection, spring lubrication and hardware tightening
- Weather stripping and bottom-seal replacementHeavy-duty EPDM rubber seals and rodent-proof retainers
- Sensor alignment and safety inspections
- Sectional door panel replacementDamaged panels
- Garage door roller and hinge replacement
- Garage door spring replacementHigh-cycle springs using ASTM A229 Class II oil-tempered wire
- Garage door opener repair and installationLiftMaster, Chamberlain and Genie; smart-home setup and troubleshooting
- Garage door cable repair and replacement
- Residential garage door installationInsulated, steel, wood, aluminum, glass and custom doors
- Commercial door, gate and loading-dock servicesOverhead repair and installation; rolling steel, high-speed fabric and sectional aluminum-glass doors
Reviews
What customers say
Customers praise friendly, knowledgeable technicians who explain problems clearly and complete repairs efficiently. One customer says a broken spring received a same-day Saturday appointment, with the job finished within an hour. A customer also disputes a quote after a cable came off its guide and says the company agreed to issue a refund, but a message sent three months later received no reply.
Customer Reviews
tenkasi
Tom is an excellent and very friendly tech. Know his stuff inside out and changed the required garage parts (rail, etc.) skillfully and efficiently. He knows his trade well, is very patient, and explains what went wrong clearly. I enjoyed working with him and will not hesitate to call him again in case I need other work with my garage opener mechanism. Thank you- Ram Tenkasi
Drew Starck
SCAM ALERT - BEWARE - Had them out years ago to install a new spring and their price was on the high end but fine enough to proceed. Had a cable come off the guide/spindle and called them out. They said it would be a $29 fee for the service call but that would come off the service. I agreed thinking the call wouldn't be unreasonable and I had limited time to deal with the garage door that day. Plus, I dont like messing with things I don'tknow about without doing research. I was wrong. They quoted me $480 (minus a small discount for repeat customer) for a job that would take the tech 10 minutes and required no parts. I know this as after I told him absolutely not, I did a bit of research and the fix ended up taking me 20 minutes and the only tool was a pair of vice grips.
After the tech left I texted the office and explained my frustrations with the absurdly unreasonable quote. They at first denied my refund request saying it was 'no pressure' quote, but I explained that by charging a service call fee that is "deducted" from the service it absolutely is a pressured quote. Eventually they agreed to issue a refund and said the check would be sent out the next Monday. That was 3 months ago. I followed up after 1 month and got no reply. After 2 months I followed up again and got a reply that they would "follow up with the owner" but no further reply. At 3 months now I sent another message and got no reply.
Kimberly Morales
Michael was excellent! He assessed my broken garage door opener, gave me a fair price with no pressure to replace things unnecessarily (unlike other estimates I'd received), and completed the work efficiently. His honesty and straightforward approach made it easy to approve the job on the spot. Highly recommend!
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Frequently Asked Questions
How long does Pop's Garage Doors' door installation usually take?
A typical installation takes one to two days; the timeframe depends on the project's size and complexity.
What does a Pop's Garage Doors tune-up include?
The service includes lubricants and adjustments. If a broken part is found, it is quoted separately, with no extra service-call fee to install it during that visit.
Does Pop's Garage Doors provide pricing before work begins?
Upfront pricing is provided before work begins. The cost varies with the service, door size and problem complexity.
What does Pop's Garage Doors' parts-and-services guarantee cover?
Pop's says the guarantee applies during the stated warranty period. If work or an installed part goes wrong during that period, it says it will return and make it right at no additional expense.
Does Pop's Garage Doors handle after-hours commercial emergencies?
Technicians are on call for after-hours commercial emergencies.