Dodds Garage Doors

My installer Kakha was truly amazing. He noticed that the garage door opener was not set up correctly and very kindly fixed it for me. It works a lot quieter and smoother. Install was flawless. When someone goes over and above their mandate it's truly exceptional and rare. Thank you Dodds and thank you Kakha!

Very disappointing experience. From the start, there was a lack of transparency. I found a similar door on their own website in the clearance section for $500, but the salesman told me I was wrong and didn’t believe me until I pulled up the website and showed him myself. At no point was I proactively told I could save $1,500 by choosing clearance.

On installation day, I was told my existing motor didn’t work and that the cheapest replacement they had was $700. Instead of being pressured, I went to Home Depot and bought a motor for $250 that works perfectly. The next day, I discovered my original motor actually worked after about 10 minutes of tinkering. That’s concerning.

The project manager, Chris, stopped answering his phone on install day and later attempted to increase the installation price and charge my card without providing a final invoice or total. Completely unacceptable.

After installation, there was a noticeable gap on the right side of the door big enough for a mouse to get through. Chris blamed my concrete and said he’d follow up with a solution. He never did.

Poor communication, questionable pricing practices, and no accountability. I would not recommend this company.

From my initial online inquiry to Mikes visit was totally professional. Mike arrived on time which was appreciated. The use of technology to support the process was excellent. The true value was Mikes approach and knowledge to explaining product/service offerings and options. We are still considering our options but so far our engagement with Dodd's Garage Doors has been very positive.

We had our door installed by Dodds about 3 years back, we chose them because they had been in business since the 1950's, won lots of awards and they seemed to have good reviews. The installation went very smoothly and it improved our curb appeal 100%, even our neighbors commented on it as well and went with Dodds as well as a result! That said, it wasn't the least expensive option, but I feel that you get what you pay for, and this is no exception!

Fast forward to last night, we had a vandalism incident where some kids wrote a slang for 'poo' on our garage in spray paint, and Denise at Dodds was outstanding! We were able to remove about 98% of it with her guidance for less than a cup of coffee (b/c inflation), and it felt like she cared, I'm SURE if we had gone with a lesser installer they would not have cared, and surely not as much as Denise!
11/10 would use Dodds again.

I am beyond thrilled with my experience with Dodds Garage Doors and couldn't be happier with my new garage door. From the very first phone call to the final installation, every single step of the process was seamless, professional, and exceeded my expectations. If you're looking for a new garage door, stop searching and call Dodds right now.
The entire journey started with Marco, our sales consultant. Marco is an absolute gem. He was incredibly knowledgeable, patient, and genuinely focused on helping us find the perfect door for our home's style and our budget. There was absolutely no high-pressure sales tactic; it was a truly consultative and pleasant experience. He listened to our needs, presented fantastic options, and helped us select a door that has completely transformed the curb appeal of our house.
The installation was just as impressive. Our installer, Collins Odei, is a true craftsman and a consummate professional. He arrived on time, was meticulously organized, and his attention to detail was second to none. Collins worked efficiently and with such precision, ensuring everything was perfectly aligned, balanced, and running smoothly. He took the time to walk us through the features of the new opener, answered all our questions, and left the workspace cleaner than he found it. You can tell he takes immense pride in his work.
And the door itself? It's stunning. The quality is exceptional, and it looks even better than we imagined. It has completely modernized our home's exterior and operates so quietly and smoothly.
In a world where good customer service is hard to find, Dodds has perfected it. They are a well-oiled machine of friendly, skilled professionals. Thank you to Marco, Collins, and the entire Dodds team for making this such a positive and easy experience. Five stars !