Jeremy Johnston
Isaac did a great job replacing my garage door torsion spring. Would definitely recommend this company for any of your garage door needs.
Taking CallsVerifiedGarage Door Companies in Charleston, West Virginia
Stepp and Sons Garage Door Company
Stepp & Sons Garage Doors has served West Virginia since 1972. Its range includes CHI garage doors for residential, commercial and industrial customers.
Business Highlights
- Stepp & Sons is family-owned and operated.
- The company claims more than 114 years of combined technician expertise.
- Stepp & Sons says it is licensed, bonded and insured.
- Stepp & Sons lists West Virginia Contractor’s License WV043485.
Service Area
West Virginia and surrounding regions, including Charleston.
Taking calls through ProsGrade. Stepp and Sons Garage Door Company is one of 7 garage door companies ProsGrade lists in Charleston, West Virginia.
Listing details
11 services listed, including Residential garage doors, Commercial and industrial garage doors and Garage door service and repair. Open weekdays, closed on weekends. Rated 5.0 from 9 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Stepp and Sons Garage Door Company compares with the other 6 garage door companies on ProsGrade in Charleston, using public Google ratings and review counts.
- Rated 5.0 on Google, well above the 4.3 average of other Charleston garage door companies on ProsGrade.
Services Covered
11 services- Residential garage doorsTraditional and modern styles; insulated options.
- Commercial and industrial garage doorsSectional overhead, rolling steel and fire doors; high-speed and specialty doors; security grilles and counter shutters.
- Garage door service and repairAll types of garage doors and openers.
- Broken spring repairWorn or broken springs.
- Cable and track repairFrayed cables and misaligned tracks.
- Garage door opener repair and installationTroubleshooting and installation.
- Panel replacement and alignmentDents, warping and damaged panels.
- Roller and hinge replacementWorn rollers and hinges.
- Preventative maintenanceRoutine tune-ups.
- Weather stripping and insulation
- Sensor alignment and replacementSafety sensors.
Reviews
What customers say
Customers praise the door products and completed work, including workmanship and installation experiences. One customer reports receiving an estimate the day before the garage door was already installed, and recalls two previous installations at a former home. A longtime customer credits the company with help on commercial, glass and shipping-container garage door projects.
Customer Reviews
Becky Sartor
I got an estimate yesterday for a garage door and it's already installed. Previously had 2 garage doors installed by them as well at a previous home. I was very pleased.
J scott Truman
I thought businesses like this were a thing of the past. Sam demonstrated great patience with my questions and followed up quickly with a clear and detailed estimate. Todd and his assistant (so sorry to forget young man's name) arrived early for the appointment and they exceeded ALL my expectations for professionalism and workmanship. As if this weren't enough, the products installed were also exceptional! They have my respect and highest recommendation.
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Frequently Asked Questions
Does Stepp & Sons provide emergency garage door repairs?
Yes. It offers 24/7 emergency repairs.
Can Stepp & Sons provide same-day service?
Same-day service is available.