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Stepp & Sons Garage Doors

Garage Door Companies in Charleston, West Virginia
Ranked #3 in Charleston | Grade B+
4.80 (43 reviews)

Stepp & Sons Garage Doors

Local garage door supplier and service company in Charleston, West Virginia offering installation, opener replacement, and repairs with weekday availability.

Stepp & Sons Garage Doors business photo 1 - Garage Doors in Charleston
Stepp & Sons Garage Doors business photo 2 - Garage Doors in Charleston
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Stepp & Sons Garage Doors business photo 4 - Garage Doors in Charleston
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Why Homeowners Choose This Business

Customers highlight prompt response, straightforward pricing, and tidy, well-finished work. Technicians are described as knowledgeable and courteous, with many jobs completed quickly once parts are available Local experience that helps homeowners across Charleston, West Virginia compare a more region-aware provider.

Service Area

Charleston, West Virginia and nearby Kanawha Valley communities.

Local Pro Business

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Listing details

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This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Has a higher average rating than many businesses in this area.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Installation
  Garage Door Repair
  Garage Door Openers
  Installations
  Repairs
  Spring repair
  Garage Door Sensors
  Keypad Installation
  Remote programming
  Door replacement
  Track and Cable Repair
  Residential Garage Doors
  Commercial Garage Doors
  Garage Door Maintenance

Services include new garage door installation, garage door opener installation and replacement, spring and cable repair, track and sensor adjustments, keypad and remote setup, and general maintenance.

Reviews

Customer Reviews

David E
Stepp & Sons did a fantastic job installing a new door and opener on my house.
Great price, quick turn around time and a super clean install job!
Duane and Jennifer Ruggier
Very professional staff great customer service. Very happy with our new garage door.
Nancy Morton
Had an incident with my garage door and called steps and they immediately came and measured the door even though I wasn't at home and came the next day and installed the door I am very satisfied with their work it looks great would recommen…
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Had an incident with my garage door and called steps and they immediately came and measured the door even though I wasn't at home and came the next day and installed the door I am very satisfied with their work it looks great would recommend them anytime
Terri Barnhart
My garage door remote stopped working. I called Stepp and Sons a technician came out checked it out and determined the motor was bad and the opener was not receiving any codes. The technician quickly diagnosed the problem installed a new do…
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My garage door remote stopped working. I called Stepp and Sons a technician came out checked it out and determined the motor was bad and the opener was not receiving any codes. The technician quickly diagnosed the problem installed a new door opener, new sensors, programmed 2 new remotes and added a keypad. The door works great, quieter operation than the old unit. The tech was very knowledgeable, friendly, and made sure everything worked more than once and that I knew how everything worked before he left. Great tech, fast clean service, and affordable. I recommend Stepp and Sons for any/all garage door needs!
Daniel Todd
Wish I had replaced my door years ago! Service from initial contact to installation was 5-star. My opener broke which prompted my inquiry. They scheduled a replacement of opener to secure my garage in under 24 hours. Then ordered my ne…
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Wish I had replaced my door years ago!

Service from initial contact to installation was 5-star. My opener broke which prompted my inquiry. They scheduled a replacement of opener to secure my garage in under 24 hours. Then ordered my new door and installed it promptly when it arrived. The representative answered many questions about the door options via sms which was helpful in making the final decision.

All technicians that visited were prompt, courteous, and professional.

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Frequently Asked Questions

They install a range of residential garage doors and related hardware, along with openers, sensors, remotes, and keypads. For current models, materials, and colors, contact the shop or visit their website.

Yes, reviews indicate they diagnose opener issues and can replace the unit when needed. They also handle programming of remotes and keypads as part of the service.

Customer feedback suggests many repairs and replacements are scheduled quickly, sometimes within a day depending on availability. Lead times for new doors can vary based on selection and stock.

They service common mechanical issues such as springs, cables, and track problems. For safety, these repairs are typically handled by a technician after an on-site assessment.

Posted hours are Monday through Friday, 8:00 AM to 5:00 PM, and closed on weekends. It’s best to call ahead to confirm current availability.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.80 (43 reviews) Pro Listing
Address
15 Azalea Ln, Charleston, WV 25306
Business Type
Supplier
Website
http://steppandsons.com/
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