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Overhead Door Company of Charlotte

Garage Door Companies in Charlotte, North Carolina
Ranked #10 in Charlotte | Grade B-
4.90 (519 reviews)

Overhead Door Company of Charlotte

Overhead Door Company of Charlotte, North Carolina serves homeowners and businesses with repair, replacement, and new installation of garage doors and openers. Calls are scheduled through the local office, with technicians providing on-site diagnosis, clear estimates, and tested repairs.

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Why Homeowners Choose This Business

Scheduling is straightforward, pricing is explained up front, and many calls are completed quickly after diagnosis. Technicians arrive prepared, walk customers through the issue, and complete adjustments and testing before leaving. Residential and commercial options are available to match the site and usage Local experience that helps homeowners across Charlotte, North Carolina compare a more region-aware provider.

Service Area

Based in Charlotte, North Carolina and serving the greater metro area and nearby communities.

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Listing details

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  • Service information
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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Repair
  Garage Door Installation
  Broken Spring Replacement
  Maintenance
  Garage Door Opener Repair
  Installations
  Garage Door Opener Installation
  Repairs
  Commercial Garage Doors
  Sectional Door Repair
  Rolling Door Service
  Garage Door Maintenance
  Safety Sensor Repair
  Cable and roller replacement
  Door Balance and Adjustment

Services include: garage door repair, spring and cable replacement, opener repair and replacement, door installation and replacement, panel and track repair, safety inspection, lubrication and adjustment, and commercial sectional and rolling door service.

Reviews

Customer Reviews

NaturallyTD -
--- Title: Price Gouging Alert! IMO I had an extremely disappointing experience with Overhead Door Garage Company. They quoted me over $1,000 for a repair that I researched thoroughly, and found should only cost between $400 and $600. It…
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Title: Price Gouging Alert! IMO

I had an extremely disappointing experience with Overhead Door Garage Company. They quoted me over $1,000 for a repair that I researched thoroughly, and found should only cost between $400 and $600. It was astounding that they thought I would accept such an outrageous price.

To add insult to injury, the technician suggested that he could call his boss to potentially get me a better deal, which clearly indicates that he knew he was overcharging. They also charged me to even come out and diagnose the problem, which is appalling as well. He was trying to "fast talk" me and I knew it and of course, I didn't blink. That whole interaction reaked of price gouging, and I suspect they may do this to many customers. It felt as if they were banking on the assumption that I would agree simply because I am a woman, but I am well-informed and take the time to do my research before allowing anyone to work on my home. I ultimately had the work done and it was less than half of what OGD quoted.

I hope this review helps others avoid being taken advantage of like I almost was. Be cautious and do your homework before engaging with this company. Overhead Garage Door Co.
Hatcher Kincheloe
The technician was as a really nice person. He explained the problem, worked efficiently. The cost was very reasonable. Couldn’t have been more pleased. And I didn’t have to wait two weeks to get on the schedule. They worked me in the next…
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The technician was as a really nice person. He explained the problem, worked efficiently. The cost was very reasonable. Couldn’t have been more pleased. And I didn’t have to wait two weeks to get on the schedule. They worked me in the next day!
BHA Brown
Excellent outfit - I’ll be saving their info and recommending them! I called about replacing springs and Cassie gave me clear pricing and info about what to expect. I knew what I wanted and scheduled a service call. Chad arrived (early) the…
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Excellent outfit - I’ll be saving their info and recommending them!
I called about replacing springs and Cassie gave me clear pricing and info about what to expect. I knew what I wanted and scheduled a service call.
Chad arrived (early) the next day and I showed him my issue. He checked things out and went to work. Less than 1.5 hours later he was done and things were running as smooth as silk. Springs changed, door lubed & adjusted, and the fair price I had heard the day before. He commented on some of the things that go on - upselling, warranty ‘levels’ for springs, and scare tactics. Said they get a lot of work after the competition has made a visit.
Only 4 years here so I’m building my list of contractors & service folks. These guys are on my go-to list!
Glen Hostetler
Luis Is an absolute pleasure to deal with. Within a matter of minutes Luis was able to diagnose and correct the issue with the motor on our Overhead Door. (The motor had power, but would not start) Luis reprogramed the system and also did a…
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Luis Is an absolute pleasure to deal with. Within a matter of minutes Luis was able to diagnose and correct the issue with the motor on our Overhead Door.
(The motor had power, but would not start)
Luis reprogramed the system and also did an overall inspection and lubrication of The entire door. I expect to seldom need service on my Overhead Door. But if I do, I will definitely request Luis to do the job.
Thank you Luis, you made my day.
Paul Smith
They installed the original garage 50 years ago on our house . The few times I have had trouble over the years they have come out and repaired it. I’m sure they’ve probably changed owners over the years but the guys who come out and do the…
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They installed the original garage 50 years ago on our house . The few times I have had trouble over the years they have come out and repaired it. I’m sure they’ve probably changed owners over the years but the guys who come out and do the work or fantastic they’re fast and they’re very professional and nice. My only problem this time was I used their online booking service because it broke a spring on Sunday. they allowed me to book an appointment for Monday afternoon. Sent me a confirmation email and then never showed up !! but after calling the company that evening they rescheduled me for Wednesday. I would not recommend you using their web site to book an appointment because it’s unreliable but once you get passed that, they’re great

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Frequently Asked Questions

Common repairs include broken torsion or extension springs, frayed cables, bent tracks, worn rollers, and opener or safety sensor issues. Technicians also handle door alignment, balance problems, and noisy operation, followed by adjustments and lubrication.

Yes, spring replacement is a routine service. A technician will match the correct spring size and cycle rating, replace both springs when appropriate, and test balance to ensure smooth, reliable operation.

A diagnostic visit can determine whether sensors, gears, or settings are the cause and can be repaired. If the motor is worn out or parts are obsolete, the technician may recommend replacement and explain options and costs before work begins.

Yes, services cover residential overhead doors and a range of commercial doors. Repairs, replacements, and routine maintenance are available to fit different door sizes, usage levels, and site requirements.

Availability varies, but many appointments are scheduled quickly, often as soon as the next business day. The office will provide the earliest time window and keep you informed if a technician becomes available sooner.
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Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (519 reviews) Featured BusinessPro Listing
Address
3035 Horseshoe Ln Suite R, Charlotte, NC 28208
Business Type
Supplier
Website
https://overheaddoorofcharlotte.com/
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Garage Door Companies in Charlotte, North Carolina

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