Sydney Sincere
Technicians here are amazing!!
However, I was only given a ten minutes heads up when the tech was on his way. I understand service windows, duh, it’s 2026, but during that window, a little more than a ten minute heads up is needed, especially as a landlord. I can’t sit at one property for 3 hours but I am usually always 30 minutes away from any one property.
A little understanding for your clients schedules would be nice since you are asking them to be available for three hours out of their day.
That may be fine for people who sit around all day, but those of us out here making the world go round actually need a little cooperation to allow you to continue to sit around all day please.
Sorry for the rant but a little more heads up would be nice. And again the technician was amazing.
**EDITED AFTER COMPANY RESPONSE**
Typical Corporate Response of Blaming the Customer and not taking any responsibility for their actions. Telling me jobs are close is not a reason to RUSH YOUR CUSTOMER!!!!
It seems liberal justification has become normal stance among companies....its a shame....I miss good old AMERICAN customer service, not this hogwash, rude, uncaring responses companies give these days and then call it "professionalism"...pathetic...completely explains why the administration is a mess at this company, the poor techs...