El Paso Garage Door Repair

Super bowl Sunday my spring on my garage door snapped! Monday morning contacted El Paso Garage Door Repair at 8:27 am. The lady who answered was very kind and scheduled an appointment for 11:30 am same day for one of their representatives to come out. The lovely lady told me Jacob would be coming out and that I would receive a text or phone call when in route. At 10:30, I received a call from Jacob stated he would be available earlier and could be at my home if I was available. Of course I was grateful for this, Jacob arrived and was able to see the problem and gave me options that would work for my situation. I opted for the 2 springs for the garage door and maintenance service and repair. Jacob was very professional,organized and extremely efficient in his work. Showed me the rollers that were extremely dirty and becoming flimsy and explained how having 2 springs will be more effective with the amount of times I frequently use the garage door. I didn't realize the importance of regular maintenance and the age of the garage door could make a difference between what could have occurred. Jacob is very knowledgeable and actually cares about the client and knowing that he is a veteran speaks volumes!! Jacob was done so quickly I can't recommend him enough!! Don't wait for your garage door to break or the springs to snap, definitely call El Paso Garage Door Repair and ask for Jacob, worth the time to do maintenance or get a new spring and garage door inspection ASAP!! The photos are night and day, had 1 spring that snapped and the rollers were definitely ready to go as well. 2 springs, new rollers and serviced the bolts done in flash the price was also great ??

I have no words to express how satisfied I am for the new garage door I bought from this company. The way they run business is incredibly professional. I never felt pressured to buy the door. On the contrary, they were willing tobfix my 30 year old door. But I just wanted a new one. Two of their employees came to talk to me before I made my final decision and to answer a y question I might have. The wait was about a couple of weeks because they had to order the door. It came on time and I was notified and set a date for installation. Calvin arrived on time. He worked dilligently and quietly until his work was completed. He was very professional and patient and answered all my questions satisfactorily. He also explained to me how to maintain the door working properly to avoid any problems with it. But I do have any problems in the future I will definitely call El Paso Garage Door for maintenance and repair.

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10/10 - Exceptional Service & Flawless Installation by Mario!

If I could give more than 5 stars, I would! My experience with El Paso Garage Door Repair was absolutely perfect, thanks entirely to their technician, Mario.

From the moment he arrived, Mario was the epitome of professionalism. He was punctual, courteous, and took the time to explain the entire installation process for my new garage door. His expertise was evident from the start—he worked with incredible efficiency and precision, yet never rushed.

The installation itself was impeccable. Mario paid attention to every single detail, ensuring everything was perfectly aligned, balanced, and quiet. He cleaned up thoroughly afterward, leaving no trace of debris behind. It’s clear he takes immense pride in his work.

What truly sets Mario apart is his outstanding customer service. He was patient with all my questions, offered helpful advice on maintenance, and genuinely cared about delivering a top-tier result. My new door operates smoother and quieter than I ever imagined.

If you need garage door repair or installation in El Paso, look no further. Ask for Mario—you’ll be getting the best in the business. Thank you, Mario and El Paso Garage Door Repair, for a flawless, stress-free experience. I’m a customer for life!

Ryan was a great sales person explaining all my options and helping me making decisions. I got an insulated double garage door with windows on the top and a brand new sophisticated motor with camera for a great price. Calvin installed it working alone fast, clean and efficiently. I was amazed that he came sharp on time in the morning and the door was installed by early afternoon. Thank you!

El Paso Garage Door Repair did a great job installing a 12' x 14' garage door for my RV garage. They provided great coordination in making sure the door frame and structure was in place before installation. They communicated well on providing updates and scheduling installation.