Pro Family Overhead

I had an excellent experience getting my garage door repaired. The team was very patient and made the whole process smooth, even when I had to coordinate with my home warranty. The receptionist truly went the extra mile by making several calls, keeping in touch with my warranty company, and giving me regular updates. She even responded to my messages after normal business hours. The technician, Maurice, was extremely helpful—he carefully explained what was wrong with my garage door opener and offered several repair options. The customer service was outstanding!

After 20 years, my original garage door in Glendale finally needed to be replaced. I reached out to several garage door service companies for quotes on a full replacement. Connor from the team got back to me right away, scheduled a convenient time to come out and provide an estimate, and offered a very fair price along with the most flexible scheduling options of anyone I contacted. Although I wasn’t ready to proceed immediately, I called Connor back within a week, and he was able to have my new garage door installed within just two business days. The service included a brand new door, hinges, rails, rollers, and spring—pretty much everything except the opener, which was still in great shape. The installation was neat and efficient, taking about four hours from start to finish. I’m really happy with how smooth and professional the whole process was. I highly recommend their garage door services to anyone in Glendale looking for reliable and quick help!

after moving into our new home, my sister and i realized the garage didn't have any openers, and the whole setup seemed pretty worn out. we contacted pro family overhead, and they showed up quickly. instead of just checking things out and giving us an estimate, jason took care of everything right away—installing new garage door openers, replacing the spring, and putting in new rollers all in one visit. now our garage door works smoothly and quietly, even in this california heat. i’m glad to have their number saved for any future garage door repairs or maintenance.

We recently called Pro Family Overhead to replace our old garage door opener and to install new weather stripping at the bottom of the door. We were worried that replacing everything would take a long time and cost a lot, but we were pleasantly surprised. The technician, Connor, arrived on time, was very friendly, and clearly explained all the new features of our upgraded garage door system. He worked quickly and did a professional job. What really stood out was that Connor didn’t try to upsell us on things we didn’t need, which we’ve experienced with other companies in the past. He focused on exactly what we needed and made sure we were comfortable with the work. Years ago, we had an issue with our garage door and a technician from this company fixed it for us, telling us the opener was almost at the end of its life, but thanks to his skill, it actually lasted many more years. That experience made us trust them, and this time around, we were just as happy with the service. If you need garage door repair or installation in Glendale, I highly recommend them for their honest and skilled work.

Maurice and Terry did an outstanding job fixing the garage door at our condo building. They not only took care of the main issue quickly, but also reinforced other parts of the door that could have caused problems in the future. When I called Pro Family Overhead, the customer service was fantastic—Jason was friendly and very helpful, making sure we got assistance as soon as possible. From start to finish, the team showed a high level of professionalism and skill. I really appreciate the thorough and reliable garage door service I received!