Local supplier and service provider for overhead doors and openers. Office and parts counter open weekdays with limited Saturday hours Serving homeowners across Kitchener, Ontario.
Local presence, a dedicated office team, and technicians experienced with residential and commercial door systems. Customers often note clear communication and timely resolutions on service calls Local experience that helps homeowners across Kitchener, Ontario compare a more region-aware provider.
Kitchener, Ontario-Waterloo and nearby communities in Waterloo Region.
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Services include supply and installation of garage doors and automatic openers, replacement of parts such as cables and weather stripping, troubleshooting and adjustments, and commercial overhead door products.
Reviews often mention responsive scheduling and friendly communication from the office, with several noting same-day fixes for urgent issues. Many customers highlight knowledgeable, detail-focused technicians and fair or expected pricing. A smaller number of reviews report recurring issues following an opener installation, indicating mixed experiences on complex repairs. Overall sentiment trends positive with emphasis on service follow-through.
Always amazing service. Been using this company for over 5 years at multiple properties. Very knowledgeable and technicians listen to concerns and are detail oriented. Extremely satisfied with our most recent service to address gaps and the weather seal around our overheard door!!
I've never had a problem with my garage door for 20 years. Last year the motor went out and I needed a new one. I was referred to this company, and it has been a nightmare. Over the last 10 months, we have had to have a technician come out at least once every 2 months for a different problem. They actually had the audacity to say after the first visit that our garage door is too heavy for the motor they installed and I had to fight them tooth and nail to get it covered. WHY is it my fault you installed a motor that is too weak for my door. I just had an issue last week which is now the 5th TIME they have come!!! we have had them come out and they said a switch in the motor was faulty and they would come to replace it. It is now 3 days past the scheduled install and no word from them. When I called they said they technician is out of town and they had no idea about my issue. This company is so disorganized and they install the cheapest parts and wait till you are out of warranty so they can charge you. I wish I could go back in time and never have called them.
My garage door cable broke today and my garage was partially open and very crooked. I called Overhead Door before noon and it was all fixed by 5 pm. The person who took my call was terrific and friendly and the service guys did a great job. AND, the bill was less than expected. Well done! Thank you!
Excellent company to deal with! Very professional, family run business. Went over and above our expectations for our new garage doors! We will definitely use them again in the future, as well as highly recommend their sales and services to friends and family!
The women in the office recommended that I put these garage doors on my house and I am so glad I did! They added so much to the look of my house, I'm beyond thrilled I took their recommendation. The staff were very helpful throughout and quick to get the doors installed.
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