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Jean La Porte Résidentiel et commercial service…
Laval, QC
4.90 (394 reviews)
View ProfileBusiness ProfileGarage Door Companies in Laval, Quebec
Garage doors JPR
Garage doors JPR
Garage doors JPR supplies residential and commercial garage doors and provides installation, repair and maintenance in Laval. It has worked in garage doors since 1978 and serves Greater Montreal and nearby regions.
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Business Highlights
- It lists an RBQ licence, 1825-2700-28.
- It lists APCHQ and Prox Industriel certifications.
Service Area
Greater Montreal, Laval, Terrebonne, Mascouche, Lorraine, Sainte-Thérèse, Boisbriand, Blainville, Saint-Anne-des-Plaines, Sainte-Sophie, Mirabel, Saint-Jérôme, Saint-Colomban, Saint-Canut, Saint-Eustache, Saint-Joseph-du-Lac, Sainte-Marthe-sur-le-Lac and Pointe-Calumet.
Active Business Listing
Garage doors JPR is one of 9 garage door companies ProsGrade lists in Laval, Quebec.
Active
Public local listing
Listing details
10 services listed, including Residential garage doors, Commercial garage doors and Specialty commercial doors. Open weekdays, closed on weekends. 199 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Garage doors JPR compares with the other 8 garage door companies on ProsGrade in Laval, using public Google ratings and review counts.
- Has more Google reviews (199) than 6 of the 8 other Laval garage door companies on ProsGrade.
Services Covered
10 services- Residential garage doorsGaraga doors; five insulation levels.
- Commercial garage doorsSectional, fire-rated and rubber doors.
- Specialty commercial doorsService and counter roll-up, high-speed, rubber and refrigerated-storage doors.
- Garage door installation
- Garage door and opener repairsResidential, commercial and industrial.
- Preventive maintenanceCustom maintenance plans.
- Emergency garage door repair
- Garage door openersLiftMaster models.
- Loading-dock equipment
- Garage-door parts and accessories
Reviews
What customers say
Feedback is mixed: one customer praised punctuality and courteous service. Other accounts raise concerns about repair recommendations and follow-through: one customer disputes a proposed receiver replacement, saying an antenna and previously installed cable were the actual issue, while another reports difficulty getting a refund after cancelling an appointment. One customer also says the installer did not explain the work; another alleges an employee gave them the finger and says the company denied it despite a photo.
Customer Reviews
Paul Papadimas
3 words, courteous, respectful and polite. Things that are missing in today's business. And JPR has all of the above in the right order. Amazing job. They were on time with exceptional service. Thank you Mireille..
Xavier Godard
While you say you deny that they did an innapropriate gesture, you just overlook the fact that they clearly did it, as you can see in the picture, and while i was able to pass eventually, it was really difdicult to do, so your employee clearly giving the finger to people, and you just denying it, even as you can see in the picture. In other word, it is 100% normal for your employee to do so and you clearly do not care about them doing so
Like the normal thing to say as a company is to apologise for how your employee behaved, to discipline him that they clearly cannot mock client and give them the finger, and apologize to the client. Thats it. Not deny that it happened when you have the proof right there.
Condos Reve
Not professionals. Test door opening system, declared reciver / transmiter defective. Proposed to change reciver includinb 132 new remonts controls for 5000 to 6000 dollars. In reality needed replace old antena and wrong cable instaled by them previously. Total cost 60 dollars materials and 1 hour job.
Roberta Colapelle
Up to the sale the service was good .
I was not pleased the installer he did not explain anything and could not ask questions . He said read the manual. But he was.not shy to ask for water .Head
office is senting me account statement months later .
I owe no money and they were supposed to fix that issue 2 months ago
and got another email today owe money with account statement attached ???
Marius Rosca
I made an appointment with this company and after 1 day I have canceled this appointment. Their policy is to withdraw the money from the account at the time of the call ... that's fine for me ... but because I canceled the appointment, they have to return the money.
I have 10 days since I am trying to get my money back and I am not able to contact a knowledgeable person who can help me.
I called their department which takes care of refund requests, left 3 messages and spoke with 2 operators and it was impossible to have my money back.
Maybe that they provide a great service but the customers service skills is completely missing.
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Frequently Asked Questions
Does JPR provide emergency garage-door service outside regular hours?
Its emergency repair service is available 24 hours a day, seven days a week, year-round.
How quickly does JPR respond to a service request?
JPR says it will contact service requesters within 24 business hours.
Does JPR accept financing?
Financing is among its accepted payment methods.