Daniel Arseneault
Very satisfied. Mr. Poulin is a professional and friendly, which is much appreciated. I recommend him without hesitation.
FeaturedVerifiedGarage Door Companies in Lévis, Quebec
Les portes A.Poulin Inc
Les portes A.Poulin Inc sells, installs and repairs residential and commercial garage doors in Lévis. Its selection includes Garex, CHI and Amarr brands.
Business Highlights
- It lists an RBQ licence.
Service Area
Lévis, Beauce, Chaudière-Appalaches, Québec and surrounding areas.
Featured on ProsGrade. Les portes A.Poulin Inc is one of 4 garage door companies ProsGrade lists in Lévis, Quebec.
Listing details
4 services listed, including Garage door sales, Garage door installation and Garage door repair. Open 24 hours, 7 days a week. Rated 4.3 from 11 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Les portes A.Poulin Inc compares with the other 3 garage door companies on ProsGrade in Lévis, using public Google ratings and review counts.
- Ranks in the top half of the 4 Lévis garage door companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (11) than 2 of the 3 other Lévis garage door companies on ProsGrade.
Services Covered
4 services- Garage door salesMade-to-measure doors for residential and commercial clients.
- Garage door installationSectional, sliding, roll-up and swing doors.
- Garage door repairResidential and commercial; hinges, rollers, locks, panels and seals; commercial repairs also cover motors and control systems.
- Truck door repairDelivery trucks and vans with rear doors.
Reviews
What customers say
Several reviewers recommend Mr. Poulin's service. One customer valued his help obtaining a specific garage door that no other supplier could provide; the door arrived on time and the installation service was very good. A customer reported that the garage door came loose again a month after service, said preventive advice should have been provided at the time of the work, and described the follow-up attitude as arrogant and communication and customer service as very disappointing.
Customer Reviews
Marie-Pier Brousseau
The work was done, but a month later the garage door came loose again. When I called back to understand the situation, I was told it was due to the snow and the resistance it creates—information that should have been provided at the time of the service call, as a preventative measure.
Unfortunately, when I mentioned the importance of this type of advice, the attitude was arrogant, and I was told I should "just look it up online." I expect to receive explanations and recommendations from a professional, not a condescending response. Technical service was adequate, but communication and customer service were very disappointing.
Jacques Carrier
Excellent service de M. Poulin et son équipe. Je recommande.
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Frequently Asked Questions
How frequently does Les portes A.Poulin Inc offer installation and repair service?
Installation service is offered six days a week, while garage-door repairs are offered seven days a week.
Can Les portes A.Poulin Inc help customers choose a garage door?
Its sales staff guide customers through selecting a garage door.