Pro Listing

Doormasters, Inc.

Newport News Garage Door Companies
Ranked #4 in Newport News | Grade C+
4.40 (17 reviews)

Doormasters, Inc.

Doormasters, Inc. provides residential garage door repair, replacement, and opener services from its Newport News storefront. Customers typically call to schedule repairs such as spring, cable, and opener issues or to discuss new door options.

Why Homeowners Choose This Business

Local shop presence with scheduled service windows. Technicians noted in reviews for explaining work and answering questions. Options for repair or replacement discussed before work proceeds. Serves the broader Hampton Roads region from the Newport News location.

Service Area

Serving Newport News and nearby Hampton Roads communities. Call to confirm coverage for your address.

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Supplier
  Garage door repair
  Garage Door Spring Replacement
  Installations
  Garage Door Installation
  Repairs
  Garage door opener installation
  Opener Repair
  Cable and Roller Repair
  Off-Track Door Repair
  Weatherstripping Replacement
  Keypad And Remote Setup
  Section Replacement
  Safety Sensor Adjustment
  Door balance and tune-up

Repairs for broken springs, cables, rollers, off-track doors, and noisy or binding operation. Garage door replacement and section swaps. Opener installation, keypad and remote setup, and safety sensor adjustments. Weatherstripping, seals, and general maintenance.


Reviews

Recent Reviews

4.40

(Based on 17 reviews)

Reviews frequently mention clear communication and technicians who explain repairs on site. Several customers highlight quick turnaround on spring replacements and fairer pricing compared to other quotes. A few comments note upsell pressure or higher-than-expected totals, though most feedback cites solid workmanship and courteous office staff.

Google Review
Cosmopolitan on Doormasters, Inc.

I had an opportunity to have Doormasters install a side garage door (with blinds between the glass pane) for me and I was totally impressed with their quality of work performed. In the past, I had them installed a garage door for me, so I decided to use DM again. I watched them as they worked meticulously to install my door. Moreover, the father and son team answered all of my concerns as a homeowner, reassuring me that I was in good hands.

When asked, how many more installments he had that day, I was told none, and that I was the only one. Let me tell you this, for the first time, I felt at that time like I was the only, and the most important customer in the world. There focus was on me, one customer at a time. And to tell you the truth, their work reflected just that; no one was more important than me right now, which is something America has lost. "Service with Pride."

The work was first class and I cannot stop looking at the door. In fact, I look for a reason to go and open the door just to put something in the trash. And every time I open the door, I continue to be amazed at the craftsmanship and the quality of the product, along with the service that was provided. The service was so great, I have decided to have DM install a new front door along with with a glass door. "Lets just say, I am hooked."

The best form of advertisement is word of mouth, therefore, I am saying to all you that's reading this review, this is the place to go because you will not regret it. In my opinion, its money well spent. :-)

Google Review
Keith Richmond on Doormasters, Inc.

Great service! They replaced my spring and to wire spools today. They did amazing work , super fast and walked me through everything. Answered all of my questions. Price was 200 to 400 lower than other quotes I had gotten. Highly recommend.

Tried to talk me into a new garage door. Work was great but more than double the price I expected and triple the price quoted as the starting price. Won’t be a repeat customer. Will say the lady setting up appointments was excellent and very professional.

I wanted to replace two french doors on my patio. This was definitely not an inexpensive project. I did my homework and got quotes from 3 different companies and talked to the sales folks. Not only was Doormasters the least expensive, their salesperson was the only one who listened to what I wanted instead of trying to push their specific product. The installation crew were employees of Doormasters instead of contract folks, and this was a very important consideration for workers coming to my house. The installation went without a hitch. The installation took place over two days (one door per day). The crew did a professional job on the installation and clean up. When I interacted with them, they were respectful to me and treated me well. I am 100% satisfied with all of my interactions with the Doormasters team. Great people, great products, and professional installation without delays, excuses, or hassles.

Google Review
Jesse Schartz on Doormasters, Inc.

Called doormasters to replace broken torsion springs on garage door. They were able to come out the next day. Telephone receptionist and repairman were both very professional and courteous. Quality of work was top-notch. He even found a couple unrelated problems and took care of those. Would definitely recommend this company.

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Frequently Asked Questions

Common calls include broken torsion or extension springs, snapped cables, damaged rollers, off-track doors, and opener issues. Technicians also adjust tracks, replace weather seals, and troubleshoot safety sensors to restore smooth operation.

Yes, the company replaces garage doors and installs compatible openers, keypads, and remotes. Product availability and styles can be discussed by phone or in the showroom during posted hours.

Scheduling depends on current workload and parts availability. Many repair visits are arranged within a short window, while full door replacements require additional lead time for ordering and installation.

You can request an estimate based on the issue and door type, and the technician will review options on site before proceeding. Final pricing reflects the confirmed problem, parts needed, and any additional repairs you approve.

Yes, service extends across Greater Hampton Roads from the Newport News location. Contact the office with your address to confirm coverage and schedule availability.
 Verified Listing

Opening Hours


  • Monday Closed
  • Tuesday 9:30 AM – 5:00 PM
  • Wednesday 9:30 AM – 5:00 PM
  • Thursday 9:30 AM – 5:00 PM
  • Friday 9:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.40 (17 reviews) Pro Listing
Address
13678 Warwick Blvd C, Newport News, VA 23602
Phone
Business Type
supplier

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