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Taking CallsGarage Door Companies in Newport News, Virginia

Doormasters, Inc.

Taking Calls in Newport News Today 4.40 (17 reviews)(757) 877-4044

Doormasters, Inc.

Doormasters, Inc. is a residential door and window specialist based in Newport News. It replaces and repairs residential garage doors and services garage door openers. Established in 1988, it also offers other residential door and window products.

Business Highlights
  • The company describes itself as family- and locally owned and operated.
  • It describes itself as fully insured and a Virginia Class A general contractor.
  • The company says its full-time employees handle door installations and service calls.
  • It says its products bear “Made in the USA” stamps and that their main components are American-made.
  • It lists itself as an authorized dealer for Linear and Liftmaster garage-door openers.

Service Area

Greater Hampton Roads, including the Southside, Peninsula, Virginia Beach, Norfolk, Portsmouth, Suffolk, Yorktown, Hampton, Williamsburg, Gloucester and Smithfield; Northeast North Carolina, including Currituck County, Dare County, Elizabeth City and the Outer Banks.

Local Business Taking Calls

Doormasters, Inc. is one of 4 garage door companies ProsGrade lists in Newport News, Virginia.

Taking Calls
Taking calls through ProsGrade
Listing details

8 services listed, including Garage door replacement, Garage door repair and Garage door openers. Open 4 days a week. Rated 4.4 from 17 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Doormasters, Inc. compares with the other 3 garage door companies on ProsGrade in Newport News, using public Google ratings and review counts.

  • One of 4 Newport News garage door companies on ProsGrade.

Services Covered

8 services
  • Garage door replacementRaynor and Richards-Wilcox lines; windloaded designs.
  • Garage door repairTorsion and extension spring replacements, torque tube conversions, cable and roller repairs.
  • Garage door openersRepair, gear replacement, remotes and keyless entry.
  • Exterior entrance doorsFiberglass and steel, with decorative glass options.
  • Patio doorsHinged French and gliding styles; blinds and grilles between glass.
  • Storm doorsLarson and Pella products.
  • Impact-resistant security doorsImpact-resistant glass, stainless steel mesh screens and multipoint locks.
  • Window replacementSimonton window products.

Reviews

What customers say

Customers praise meticulous workmanship and professional, courteous service; one customer described a spring repair as fast and said the work was explained along the way. One customer, however, said they felt pressured toward a new garage door and found the price far above the starting quote.

Customer Reviews

Cosmopolitan

I had an opportunity to have Doormasters install a side garage door (with blinds between the glass pane) for me and I was totally impressed with their quality of work performed. In the past, I had them installed a garage door for me, so I decided to use DM again. I watched them as they worked meticulously to install my door. Moreover, the father and son team answered all of my concerns as a homeowner, reassuring me that I was in good hands. When asked, how many more installments he had that day, I was told none, and that I was the only one. Let me tell you this, for the first time, I felt at that time like I was the only, and the most important customer in the world. There focus was on me, one customer at a time. And to tell you the truth, their work reflected just that; no one was more important than me right now, which is something America has lost. "Service with Pride." The work was first class and I cannot stop looking at the door. In fact, I look for a reason to go and open the door just to put something in the trash. And every time I open the door, I continue to be amazed at the craftsmanship and the quality of the product, along with the service that was provided. The service was so great, I have decided to have DM install a new front door along with with a glass door. "Lets just say, I am hooked." The best form of advertisement is word of mouth, therefore, I am saying to all you that's reading this review, this is the place to go because you will not regret it. In my opinion, its money well spent. :-)
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Keith Richmond

Great service! They replaced my spring and to wire spools today. They did amazing work , super fast and walked me through everything. Answered all of my questions. Price was 200 to 400 lower than other quotes I had gotten. Highly recommend.
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N P

Tried to talk me into a new garage door. Work was great but more than double the price I expected and triple the price quoted as the starting price. Won’t be a repeat customer. Will say the lady setting up appointments was excellent and very professional.
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Daniel

I wanted to replace two french doors on my patio. This was definitely not an inexpensive project. I did my homework and got quotes from 3 different companies and talked to the sales folks. Not only was Doormasters the least expensive, their salesperson was the only one who listened to what I wanted instead of trying to push their specific product. The installation crew were employees of Doormasters instead of contract folks, and this was a very important consideration for workers coming to my house. The installation went without a hitch. The installation took place over two days (one door per day). The crew did a professional job on the installation and clean up. When I interacted with them, they were respectful to me and treated me well. I am 100% satisfied with all of my interactions with the Doormasters team. Great people, great products, and professional installation without delays, excuses, or hassles.
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Jesse Schartz

Called doormasters to replace broken torsion springs on garage door. They were able to come out the next day. Telephone receptionist and repairman were both very professional and courteous. Quality of work was top-notch. He even found a couple unrelated problems and took care of those. Would definitely recommend this company.
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Frequently Asked Questions

What does a Doormasters general garage-door service call cover?

It includes an inspection, lubrication and safety check of the garage door, along with inspection and lubrication of the springs, track, hinges, rollers, operator rail and bearings.