Door Pros assists local homeowners with dependable garage door service, from urgent spring and cable repairs to complete door and opener replacements. Appointments are arranged through the Palm Desert office, with technicians serving the broader Palm Springs, California area.
Local team with a high volume of recent reviews, clear communication during quotes and service visits, and ability to address urgent door issues. Technicians are noted in feedback for punctuality and careful workmanship Local experience that helps homeowners across Palm Springs, California compare a more region-aware provider.
From Palm Desert, technicians travel to Palm Springs, Californiathedral City, Rancho Mirage, Indio, La Quinta, and nearby communities across the Coachella Valley.
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Services include garage door repair, spring and cable replacement, opener repair and installation, door replacement, track and roller service, safety checks, and routine maintenance.
Recent reviews highlight fast response for doors that won’t open, clear diagnosis of issues like broken springs, and professional on-site repairs. Many customers mention punctual arrivals and quiet, smooth operation after service. A few note delays tied to product backorders, though installation quality is consistently praised. Overall sentiment centers on responsive communication and thorough workmanship.
had a fantastic experience with Door Pros! A huge thank you to Richie and Ryan for their incredible service. My garage door needed immediate attention, and they handled everything with impressive speed and professionalism.They arrived promptly, diagnosed the issue quickly (springs needed replacement) and had everything back in perfect working order in no time. If you need reliable, fast, and high-quality garage door repair, I highly recommend Door Pros.
Quick on-time service for garage door that couldn't open. James Amador was very professional and quickly replaced the broken high tension spring and cables. The door is now working perfectly and quietly.
This company and Jacob should get 10+ stars! My story is a broken garage door that my homeowners warranty said they could take care of immediately, but after days of calls saying they knew it was emergent and someone would be out soon I finally received a callback saying the best they could do was sometime the following week, which would have been at least 6 days. I explained to them I’m 70, newly widowed and disabled. I had Dr’s appointments with my Oncologist and Oral Surgeon, Retinal Vitreous Specialist and it was imperative that my garage door be functioning right away. They finally said to find an independent company, out of network. I called Door Pros and an hour later Jacob was at my door. I knew him by sight because Door Pros had sent me a photo of Jacob and a brief bio of him which, these days, I think is a positive and extremely reassuring. I knew the man in the photo with four children would be servicing my garage door. Jacob was friendly, professional and extremely patient as I needed the insurance company to do a full approval. It took about an hour with all the holding time, for Jacob to respond to all their questions. When Jacob did the work he was efficient and gave me a wonderful garage door opener. He even fixed a hinge at no cost. The garage was clean as before and he removed all the parts from the old system. It sounds odd, but my garage opener looks great and is much quieter. I have a panel that has an open/close button, a separate light button in case you need the light for a longer period of time, a clock and temperature display. Jacob took the time to explain how to set up the panel. He answered all my questions. When Jacob completed the job all the paperwork the insurance company needed was immediately sent to me with no hassles which made my submission for insurance refund a cinch! I made it to my appointment on time!! Thank you Door Pros and Jacob!!
I’m very particular when hiring contractors and service providers - and wasn’t disappointed with my decision here. The on-site quote process was simple and professional - and the installation was exceptional. The only hiccup involved a back order and it took way too long for my limited level of patience for the I selected to arrive. A better follow up process would have improved my experience and solved my early frustration, but that is the only issue. The installer, Wayne, was absolutely exceptional and that’s where the proverbial rubber hits the road. Do not search any further for a very good company - hire these guys!
I bid on a new motor at a silent auction and I was very excited. Within a week I had the new motor on my garage door. They were so friendly so nice. It came with the warranty of some stuff and I really appreciate it. I also work in the management industry field so I’m gonna keep them in mind for future projects. Very great staff very professional thank you you so much.I’ve never had a quieter garage motor in my life!
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