Universal Garage Door Repair provides garage door service in Pasadena, focusing on common repairs and routine maintenance during posted daily hours.
Local presence in Pasadena with daily 7am–7pm availability. Able to diagnose common mechanical issues and perform part replacements and adjustments. Customers can call to discuss the problem and get a visit scheduled within posted hours.
Pasadena and nearby San Gabriel Valley communities; call to confirm your location and scheduling.
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Typical services include spring replacement, roller replacement, door balancing, track and hardware adjustments, sensor alignment, opener troubleshooting, and routine maintenance checks.
Recent reviews highlight prompt scheduling and technicians who identify issues like worn springs and rollers, with several noting quick repairs and professional conduct. Some reviewers appreciate clear fixes and reliability. There is at least one complaint regarding pricing and upsell pressure. Overall ratings trend positive, but customers mention the importance of clarifying scope and cost up front.
I’m subletting a house and the garage door came off the track. I felt like I needed to have a professional fix it instead of trying to do it myself.They sent Roy Israel out. The work he did seemed fine and fixed the problem in less than an hour. I was charged $400 for this, which feels very expensive.My bigger issue is that Roy tried to sell me on replacing the whole door, and alternately on replacing more parts than were needed. He was trying to get me to spend thousands of dollars even though I explained to him that I lost my house in the fire, I was only here temporarily, and that I needed to just do the minimum to fix the door. I feel like because it’s a nice house in a nice neighborhood he saw $ and tried to take advantage of the situation.I would get multiple bids before trusting their opinion. Does not seem trustworthy.
Thank you for sending out a very professional tech who came out and was able to find what the issue was with the door. I needed a new spring and new rollers and the door needed balancing.
I can't say enough good things about Universal Garage Door Repair. Prompt service, honest pricing, and technicians who really know their stuff. It’s rare to find this kind of reliability these days!
Fast, friendly, and flawless! Universal Garage Door Repair came through when I needed them most. They fixed my garage door in no time and were so professional throughout. Highly recommended!
When other companies gave me the runaround, Universal Garage Door Repair delivered with integrity and skill. They truly go the extra mile to make customers happy. I’m beyond pleased!
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