Local supplier and service provider for overhead doors, supporting both residential and commercial needs with installation, parts, and maintenance Serving homeowners across Prince Albert, Saskatchewan.
Local presence with access to a broad product range. Ability to match and replace damaged sections on older doors. Options to coordinate service timing for out-of-town customers when feasible. Clear phone and web contact details for scheduling and quotes Local experience that helps homeowners across Prince Albert, Saskatchewan compare a more region-aware provider.
Based in Prince Albert with service available to surrounding Saskatchewan communities as scheduling allows.
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Services include: garage door sales and replacement, opener supply and installation, spring and cable repairs, panel and section replacement, track and hardware service, preventative maintenance, and parts counter support.
Recent reviews show a mix of experiences. Positive comments highlight quick same-day fixes, cost-conscious scheduling, and solid results for both residential and commercial doors. Critical feedback mentions communication gaps on longer-lead orders and concerns about billing follow-up. Overall themes focus on responsiveness for repairs and the importance of clearer updates on timelines and invoices.
My garage door piled up, they had it fixed the same day at a very reasonable cost.
I placed an insurance claim back in August, and had Steelcraft Doors give an assessment and used that for the insurance claim. In the meantime, they indicated it would take six weeks to order the doors and I left them my credit card to expedite the order. That was five months ago and I have not heard back from them. I'm getting concerned as its frigid and my door still needs replacement.
Installation was fast and efficient but the follow-up was horrible. Was threatened with collections before we could even get the bill paid (before 30 days had elapsed). Also got angry, threatening texts from a private number representing the business. Lady on the phone (texting) wouldnt give me her name but when i called I got her name on the message machine. If you hear the name Stacey from Steelcraft, run far away. Never dealing with this disgusting kind of service ever again.
I purchased my doors from them many, many years ago and installed myself. A few years ago I wrecked two sections of my door, they were able to match it up exactly, and came out to replace them at a time that they were able to combine my service call with another to save travel costs for me (I'm out of the city). They also adjusted my other door and got it working great. I've bought numerous small parts from them throughout the years and they've always been great.
As an automotive repair facility, our business relys on our overhead doors to be in good condition. When issue arise due to age or wear, these guys are always there for us! Amazing, quick service. Very professional, and they make sure the job is done right. Thank you!
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