Business ProfileGarage Door Companies in Richmond Hill, Ontario
ADR Garage Door Repair
ADR Garage Door Repair
ADR Garage Door Repair began in York Region in 2013 and repairs and installs residential garage doors across the GTA and Simcoe County. It operates from Richmond Hill and Barrie.
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Business Highlights
- ADR is family-owned.
- ADR maintains insurance and WSIB coverage for its work in Ontario.
Service Area
Richmond Hill, Toronto, Vaughan and Markham; Barrie and Simcoe County.
Active Business Listing
ADR Garage Door Repair is one of 7 garage door companies ProsGrade lists in Richmond Hill, Ontario.
Active
Public local listing
Listing details
7 services listed, including Garage door repair, New door installation and replacement and Spring repair. Open 7 days a week. 165 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How ADR Garage Door Repair compares with the other 6 garage door companies on ProsGrade in Richmond Hill, using public Google ratings and review counts.
- Has the most Google reviews (165) of the 7 Richmond Hill garage door companies on ProsGrade.
Services Covered
7 services- Garage door repairBroken springs, snapped cables, off-track doors and worn rollers
- New door installation and replacementSingle- and double-car doors; insulated options, window styles and hardware
- Spring repairTorsion and extension spring systems
- Cable repairSnapped or frayed cables
- Opener repair and installationLiftMaster, Chamberlain, Craftsman and compatible openers; belt-drive and smart models
- Tune-ups and maintenanceChecks for worn rollers, loose hardware and balance issues
- Aluminum cappingWeatherproof trim around door frames
Reviews
What customers say
Customers praise efficient service and considerate, respectful technicians. One customer highlights an ETA message from Alex and says he gave a quote before the job was done in half an hour. A customer reports a damaged installed door that differed from a neighbour's design; the promised repair and compensation had not happened after three months, and follow-up messages went unanswered.
Customer Reviews
Trevisan1967
This is the second time I use ADR for my garage door needs. This time my spring snapped in half. I called them Sunday afternoon and by Monday at 12:30 p.m. my garage door was once again operational. They are efficient, considerate, never upsell, and have great prices compared to competitors.
Little things such as Alex (technician) messaging me to give me an ETA make a big difference. Alex quickly gave me a quote and in half an hour the job was done.
I can think of many other companies that could learn a lesson or two from how ADR Garage Door Repair treats their customers. I recommend them to anyone who asks if I know a company that does garage door repairs. Keep up the great work!
Felix Gohler
They installed a new garage door for me! Showed up on time, the lead time was short as promised. Highly recommended for all garage door needs
Jon Cheung
Called for a next day appointment and ended up having a service call within the hour. I had a great experience with Denis, who fixed my garage door opener quickly and was very respectful to the property. Highly recommended company.
Steven Antunes
STAY AWAY! Worst customer service I've ever had. Installed a damaged garage door. Was told that it would be repaired and I would be compensated. NEITHER has happened. It's been 3 months. They will not return emails, voicemail and text messages. Another issue i was told by sales guy at time of sale that door was excalty the same design as my neighbors. WRONG!
So now I have a damaged door that's a different design of my neighbors. I PAID for a new door the same design as my neighbors. I got neither. The lack of responsibility and communication is extremely unprofessional as it gets.
Do your self a favor and STAY AWAY.
K J
Amazing job! Super clean lines. Workers (Denis & Alex) were great and answered any and all questions. Usually when getting a good deal something suffers but they hit it all. (Quality, workmanship and cost). Even their customer service was on point! Very happy customer
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Frequently Asked Questions
How does ADR confirm the scope and price of a repair?
ADR diagnoses the problem, explains the recommended repair and confirms the price before approved work begins.
Does ADR automatically replace an opener if a door will not move?
Not necessarily. A broken spring, an unbalanced door or a disconnected trolley can resemble an opener fault, so ADR checks the door before recommending opener repair or replacement.
Can ADR complete common repairs during a visit?
Many common repairs can be completed during the visit when required parts are available; ADR also carries commonly needed springs, cables, rollers and hardware.
What parts warranty coverage does ADR list?
ADR lists coverage of up to 10 years for new-door parts and up to five years for repair parts; coverage varies by product and service.
When might same-day appointments be available from ADR?
They may be available depending on location, the day's schedule and parts availability.